Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have insurance for $20 million and this covers all states in Australia where we come to your location as requested

Question 2

How did you decide to get into your line of work?

Accepted Answer

Through playing sport at a high level in England then working for the World Cup USA 1994 and coaching extensively throughout the US this is where i developed my passion. From the setting up the same type of activities in Australia and diversifying in kids programs, entertainment and Birthdays

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

When i walk away from a party and i hear kids saying "That was the best party ever" those are the ones that stick with me and i know i have made a difference. I Hear this about once a month but i am sure this happens most times

Question 4

What do you like most about your job?

Accepted Answer

As we are all generally sporty we enjoy teaching and coaching children plus presenting them with games they do not usually play and equipment they do not usually use

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Insurance is the main one then the games proposed, time and duration of the party and food + drink issues

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Generally  what is a good time for a party What is the best location What is the Best number of children What games will you be running Is the space i have big enough

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We send a letter of confirmation of your booking and reconfirm that booking in the week of the party to ensure we are all on the same page

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We come to a location of your choice with all the equipment and can tailor the activities to your request and age of children. We send you a confirmation letter of your booking and then reconfirm the details in the week of the event / party. No deposit needed. Payment on day or by invoice

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Generally we have a few questions which are approx Number of children, location and the age so we can tailor this to your needs and advise you of other things to be aware of

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

If you advise us of the laction we can tell you specifics you need to be aware of when running childrens birthday parties and kids entertainment

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you mention one flare when making a booking we can offer you a discount on your booking of $20

Question 12

What makes your pricing competitive?

Accepted Answer

Because we include lolly bags, certificates and a birthday present for parties these are less things for the organisation/ parent to do and thus saving time

Question 13

How do you normally charge for your service?

Accepted Answer

Generall depends on the number of children participating in the activities and weather on site or at the indoor venue

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in Childrens entertainment from ages 4yo and above to keep then active, moving and incorporate fun in the games

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Bachelor in PE Elite sports coaching diploma Running for nearly 20 years Bank of active staff with sports and teaching qualifications

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