Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Sure, We are fully insured and we guarantee you will be satisfied with our work.  We provide public liability & transit insurance for your valuable belongings.

Question 2

How did you decide to get into your line of work?

Accepted Answer

No matter if it is big or small we can do it. On a more general level, when we answer the phone "good morning cmx transport" and you say "Hi", at that moment we know everything.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

From: Kelly - 20/06/2015  The boys moved our entire house today! Made our move a piece of cake. Carlo was professional and nothing was too much trouble. They worked quickly and we appreciate the A grade service. Would highly recommend.

Question 4

What do you like most about your job?

Accepted Answer

We want to bring more than jus a removal job. We make this very personal we care about you belongings as you do. we care about the presentation, vocabulary and respect at any job we are involved in. Sure you will see the difference using another company.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I believe we have the skills you need and you can have confident in us being the company to do your removal. You will find us to be well-spoken, energetic workers, very reliable and trustworthy, the type of company and people on whom you can rely.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Although some companies may offer a lower hourly rate, at the end of the move what really matters is the total cost. Our guys are very quick, Professional, Careful and friendly and we know you’ll be happy to chose us!

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Please,  If you can provide us:  Date of the removal: Both Addresses: Any other relevant info about properties. List of items, including boxes:   We will get back to you quicker and with a much accurate price.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We are Reliable: Our fleet has only new or near new vehicles, well maintained and presented. Our guys are very quick and Professional: Before we even start you will notice the difference.  Fully insured: Public liability & transit insurance for your valuable belongings for all jobs already inclu

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We can offer no depot to depot fee.  *We give us the right to verify distances before apply the offer.

Question 10

What makes your pricing competitive?

Accepted Answer

Our guys are very quick, Professional, Careful and friendly. Although some companies may offer a lower hourly rate, at the end of the move what really matters is the total cost. One-hour minimum charge and after the first hour you are only charged in quarter hourly increments of the hourly rate.

Question 11

How do you normally charge for your service?

Accepted Answer

All of our moves are only a one-hour minimum charge and after the first hour you are only charged in quarter hourly increments of the hourly rate. This ensures the lowest possible cost to you, as you do not pay for each full hour after the first hour.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Specialising in items moves, one to two bedroom units,apartments and townhouses and retirement facilities etc. Internal moves, small offices, furniture/appliance deliveries and more. We also provide public liabilty & transit insurance for your valuable belongings already included in every job.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Reliability Focusing on reliability and quality are a core value of our company, one that we bring to every project CMX is involved in. Our fleet has only new or near new vehicles, well maintained and presented.  Reliability is one of our most important focuses that you can rely.

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