Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

The company has 3 insurances Public liability  Home warranty  Workers compensation We are responsible for 7 years for the structural integrity of any work done

Question 2

What do you like most about your job?

Accepted Answer

The fact that we are not in the same place everyday and that we get to travel and see different areas. Its quite refreshing and rewarding

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

We work on a property like the property belongs to us. Up most  care is taken in the selection of materials, craftsmanship, and service.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1: what is your realistic budget you have for the work 2: have you been quoted before? And how much was the quote 3: when are you looking on completing the work

Question 5

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer an non obligatory free visit and quote for clients interested in having any kind of landscaping work completed

Question 6

How do you normally charge for your service?

Accepted Answer

The usual method we accept is a lump sum payment split up into progress payments over the course of the job. Usually 15% to start and then the rest of the bill split up depending on the job and respective stages. All work is supplied and fitted

Question 7

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Any retaining wall system: brick, block, modular, timber, concrete, turf of any kind, paving, concreting paths, driveways, entertainment areas, garden edging both timber and paver/brick, plantation

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Company has a builders, structural landscaping license, and brick/block laying license with a total of 25 years experience in the construction industry. All work is done by qualified tradesmen within the company passing the savings onto the clients

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