Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Not insured as I am a small start-up sole-trader business aiming to secure small to medium business clients. But I do guarantee my work....I offer 25 year's experience!

Question 2

How did you decide to get into your line of work?

Accepted Answer

I wanted to be a graphic designer from age 16 so I pursued this career from a very young age. With hard work and dedication I became a highly skilled graphic designer and communications specialist.

Question 3

What do you like most about your job?

Accepted Answer

The variety, creativity and most importantly the satisfaction my clients feel when they see their ideas generated into a creative, polished and professional product.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

What design software programs do you use? How do you send a design file to print? What is the difference between producing a design product for print versus digital output? May I see your portfolio? May I have some testimonials?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long will it take? Providing you (the client) provides all the correct elements from the beginning, a typical design concept should take between 2-4 days.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

25 year's experience plus my highly ethical, professional and honest nature! I have honed my customer services skills over many years and taken stock of the things that have disappointed and elated me over the years as a paying customer.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

I am an honest, friendly, professional, highly productive graphic designer and writer with 25 years' experience in communication product delivery!

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Product type required? Is text being supplied? Are logos and being images supplied? What is the deadline for draft and final delivery?

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Make sure text supplied is final and approved for publication. Provide high resolution images. Give a clear and detailed brief, outlining style preferences and product and marketing outcomes.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I offer a fabulous 25% discount for first time clients who place more than 2 design jobs with me until the end of July.

Question 11

What makes your pricing competitive?

Accepted Answer

My business is about partnering with clients for the medium to long term. I wish to acquire and retain long term client partnerships that enable me to develop brands and product suites well into the future, therefore I offer lesser rates for ongoing work.

Question 12

How do you normally charge for your service?

Accepted Answer

I charge per hour or per design package - products can be packaged together to create more affordable options for clients.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Design of Corporate Marketing, Event and Training Materials, including corporate reports, brochures, pull-up banners, newsletters, magazines, reports, manuals, forms + more

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

25 years' creative industry and corporate marketing experience designing everything from logos to annual reports and all things in between.

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