Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We do not have Insured busniness yet. But We will insure it soon. And i will update it on the system

Question 2

How did you decide to get into your line of work?

Accepted Answer

I like and very am good with number I like working and am very good with excel I always think out of the square and assist customer to solve the problem and a nicer way

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Customer asking assistance to prepare and lodge report the Portable Long Service Leave. I have prepared a report and lodge to portable long service leave. Outcome- I have also assist customer to audit the previous quarter and save customer $11,000.00

Question 4

What do you like most about your job?

Accepted Answer

I like number I like to make my work perfect and help my customer develop their business, keep track with their business

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Question: IS CT Bookkeeping a qualified business to lodge the BAS? Answer: Yes, CT Bookkeeping is qualify business to lodge BAS. Our BAS License is 25437195

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Question: How many years experience do we have? Answer: We have more than 5 years experience. Question: Are we good at excel? Answer: We loved excel and can assist in any project. Question: Can we assist in payroll? Answer: yes. We provide service of payroll for organisation with 235 staff.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am contactable 24/7  See feedback from customer Kate From Hartley Lifecare Thanks Chanh that’s great. Really appreciate your good work. Kate  Tracy from Bookplate Thank you Chanh…you are amazing!

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are available 24/7. Word is always done in the perfect way according to Australian Accounting Standard.  We are not just providing the bookkeeping but always assist you in budgeting and keep you on track of your business.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Type of Business ( Restaurant, Retail, Non Profit Organisation) Type of service required ( Bank reconciliation, Account payable, Account receivable, payroll, BAS) Location of Customers (Harrison, Gungahlin, Franklin, All Canberra)

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Free Consulting Planning carefully with the Customers Agreed on the work that will be done by CT Bookkeeping. Access work, provide the updated quote in detail.  Provide Advice to reduce work, saving money for customers

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

15% Discount for Accounting Software Free for the fist time consulting about setting up business, chart of account, GST, Instalment Activity statement ( One Hour)

Question 12

What makes your pricing competitive?

Accepted Answer

Customers received more than the service fee they paid.   Tracy Keeley  Sep 22  to Chanh, Matthew, me  Great work Chanh, Thank you! Tracy Keeley Managing Director BOOKPLATE

Question 13

How do you normally charge for your service?

Accepted Answer

$30/hours for Bookkeeping (reconciliation, Account receivable, Account payable, Payroll, setting up chart of Accounts) $50/ to lodge a BAS Discount of fee for Accounting software 15%

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Bank reconciliations GST settings and BAS returns Accounts payable and receivable Weekly, monthly or quarterly accounts management Financial reports and analysis Cash flow management Stock control and inventory Payroll, payment summaries and superannuation MYOB, Xero and Reckon

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Registered BAS Agent 25437195 Advanced Diploma of Accounting Graduate Certificate of Accounting  Fully trained in accounting software such as MYOB, Xero & Reckon Accounts

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