Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

we are fully insured and licenced and we guarantee our work and our service we are a team of fully qualified plumber that are happy to help with any plumbing issue goog or bad new or old.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I and my partner have been in our trade for over ten years now we decided to get into our trade because its a honest good trade plumbing and we love what we do and like the customer service the new clients ect.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

we sometimes like to look after people in need and help everyone out that is in need of problems

Question 4

What do you like most about your job?

Accepted Answer

We are are a team of happy plumbers that like what we do and find that every days different and its great plus meeting new clints always.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are they insured, are they licenced how much will the job cost and most of all get a good fair energy from the trades people they are using trust is a big issue.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What services we provide, are we local do we service all area's and how long have you guys been in the plumbing trade for and we always answer with we garentee our work and our service.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

D2plumbing is a fully licenced and insured skilled in the plumbing trade company with a great service that is there at your need 24/7 for any plumbing problem that is needed help with!

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

D2plumbing is a highly trained in all types of plumbing such as blocked drained/cctv sewer camera experts plus renovations and remodelling,gas fitting and all types of other plumbing no job is to small or to big for us. we are happy to provide a great friendly service to all of our clients.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know where the job is located,need to know the size of the job the type of the job and if the client is able to meet of arrival and if the job needs council approval ect..

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Buy asking around who is good in the trades so the job only has to get done once and rite, looking at a few quotes, sometimes if possible supply some of the material and have it installed.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer a lot of specails such as $50 dollar of every blocked drain plus $70 dollors of your first job with us we also offer 10% of all new hot water replacements.

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing is very conpetitive and we are happy to quote to apply upfront pricing and a hour rate.

Question 13

How do you normally charge for your service?

Accepted Answer

We charge upfront pricing so the client knowns from the start what they are going to end up paying.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in all types of plumbing but domestic plumbing is what we do and we provide a very professional service in all of all works and service.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

D2plumbing is a very qualified and skilled team we provide a great service and are a 24/7 emergency company that is there for your needs and help / advice for any needs.

D2plumbing

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