Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We do not have official insurance but do offer a 100% satisfaction guarantee on both out srtwork and our printing. Full details are available on our website - dagraphicdesign.com.au.

Question 2

Why should a customer hire you over another service provider?

Accepted Answer

Over the last 19 years, we helped hundreds of businesses grow in thousands of ways, and that original goal of being ego-free and easy to work with still rings true today.

Question 3

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Obviously a catalogue is a bit different to a business card. Try to have all the information at hand for the job you are looking to have completed. Identify what you don't have (suitable photography/images, an eps file for your logo etc) and what you do have.

Question 4

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Spend some time on assembling all the information required to get the job done. It is a lot easier to subtract information than to add it later on. Try to have a colour conbination in mind. If you've seen something you like send us an image so we know what direction to follow.

Question 5

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All new customers will receive up to $44 off their first job (as an artwork credit) once they sing up as a new customer on our website

Question 6

What makes your pricing competitive?

Accepted Answer

Years of experience and minimal overheads ensure your job is completed with a minimum of fuss and delivered in a timely manner.

Question 7

How do you normally charge for your service?

Accepted Answer

Once we have assessed your requirements we provide you with a written quotation. Once accepted, and depending how large the job, you are given the options on how to pay.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Print ready artwork is our specialty. Whether you need amendments to your existing artwork or totally new artwork we have access to thousands of creative templates, vector artwork and photography you can be assured we will deliver something special.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

da graphic design provides all the services that a busy marketing team needs under one roof – from quick artwork amends to logo design, brand identity, marketing materials and one of jobs.

Da Graphic Design

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