Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes my business is insured with RACV trade business insurance and I do guarantee my work to be done with quality and customer satisfaction

Question 2

How did you decide to get into your line of work?

Accepted Answer

Well I always had intrest in just the technical side of it made me want to do it also it's the last and most  visibly thing in every home or building inside and out

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Well this is the story that's not related to Oneflare but to my Henley homes projects once customer didn't like the colour of his stain colour he wanted darker so I did extra coat to make it bit darker for him he was very great full ,goin above and beyond for my customers is what I do this job for

Question 4

What do you like most about your job?

Accepted Answer

I love my job because of the satisfaction in the finish product I always say to my self  if I'm not happy customer will not be happy either so I won't leave until we are both happy with final finish

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Probably is he or she experienced in the field , pastwork history and is he or she insured and qualified to carry out the job required of them

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

I think most questions I get asked is time scale and best paint brand. First question is depends on prep work required and weather second the budget their willing to spend on paints but generally medium cost and high cost paints such as dulux and low cost like tubmans not slot different in finish

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I'm committed to my projects and finishing them with the highest possible standards, I love the job I do and take  pride at my work

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Will not leave until customer is satisfied with end result and if customer misses anything will came back and fix it free of charge

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Well I would genuinely love to know the size of the house  or room painted in squares m  that would make me give more accurate quote and also what is to be done

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1.if painting interior of the house if customer move furniture to middle of the rooms and cover with plastic sheets 2 use 2 coats  instead of 3 on already painted houses 3.if woodwork is painted the same couloir

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes I would every customer that decides to use my service  if the same customer use my service again I'll give them 5%discount on paint and 5% discount on labour

Question 12

What makes your pricing competitive?

Accepted Answer

What makes my pricing competitive is I won't charge extra for material purchased such  as paint I'll provide my customers with receipt if they demand for it and do few bits and pieces free of charge

Question 13

How do you normally charge for your service?

Accepted Answer

I try to be as competitive in my pricing  and work with the customer try to be as flexible as I could in todays market majority of time I'll charge per square m smaller projects hourly rate

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Domestic and  commercial  interior and exterior  painting. I can paint feature walls or  special affect walls , mirror gloss finish, stain stairs doors windows , driveways , renders etc

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I'm experienced passionate precise and wil not leave till customer is satisfied with the finish also working for over 10 years for some leading builders made me work at very high level

Danny's Prestige Painting

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