Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

we are fully insured and 100% police checked and also offers 100% bond back guarantee. All the clients get the 100% best service

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was running a small scale window cleaning business and my colleagues who were doing different cleaning jobs.(Carpet cleaning, Bond Cleaning) So I gathered them and form this business where we cover all the cleaning requirements.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

There are clients that they trust us so much, they get all kinds of cleaning advice from us. They have given us full permission to complete most of the cleaning related tasks to keep their houses/offices clean

Question 4

What do you like most about your job?

Accepted Answer

We help individuals, families and small business to keep their homes, offices and work places clean. After completion of every job it gives the best feeling that we have helped these people to keep their houses and offices clean

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How long has this company was in the industry?  Are they competent ?  Do they use professional tools and chemicals to complete the job

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much for the window cleaning? Starting from $80  How much for gutter cleaning? Starting price $150  How much for general house cleaning? Starting from $80  How much for bond cleaning? Starting from $190  How much for office cleaning? Starting from $100  How much for Carpet Cleaning? $80*

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We take pride in every job we do. Big or small we give the 100% of our effort to deliver a better service for every job.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We provide a solution for every client. We build up a better relationship with every client. Guaranteed 100% job satisfaction.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Before quoting we prefer site visit/ job photos to give an accurate pricing. We provide the best service and very competitive pricing

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Before we start a job we educate every client the best and most cost effective method of completing the job.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All the one flare clients get 5% bonus and if they are coupling any two services we also offer 10% discount.

Question 12

What makes your pricing competitive?

Accepted Answer

Before we give a quotation we do a site visit/ photos before quoting. So we can give an accurate and reasonable prices

Question 13

How do you normally charge for your service?

Accepted Answer

Normally charged for the job but if the client prefer hourly rate we are open to customer requests. Payment will be requested after the completion of the job.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We have specialized cleaners who can perform abseiling window cleaning to house window cleaning. When we perform bond cleaning we offer 100% bond back gurantee

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have a experienced team who are capable of handling all the cleaning tasks. We have a 10 years of cobined experience in cleaning

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