Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes and yes. I have only had one instance 10 years ago, where a bride changed her mind about airbrush makeup vs regular foundation so we started fresh. If a client is not 100% happy I will redo the work if needed. Some people have an idea of what they want and an image or images, so happy to get an email or Pinterest board as inspiration. Others just want me to 'do my thing' so I ask for a photo and come up with a look before the day. I might even do a face chart to remind myself. Being a former illustrator and designer gives me a unique ability to combine colours and application techniques and being a blogger and now moving into video (still learning) tutorials and product reviews, means I am always up to date with techniques, products and trends. I do great brows, contour and highlight beautifully to make the most of your face shape and features, and can do natural looking makeup as well as more dramatic looks. Basically my love of makeup and wanting to make people look and feel their most beautiful. I remember that feeling from my wedding day when I looked in the mirror and thought this is me at the most beautiful I will ever be. I felt special and radiant, and that shows. That's what I love. Women of all ages are beautiful to me. I prefer doing makeup on real women (I've done grooming on men for photo shoots, but my expertise is with women as clients). I love seeing a woman's face when she first sees the makeover and the big smile that follows. Women after 50 often don't get their makeup done, I have found in my forties I feel less visible as a woman than I was in my 20's. Sometimes that is good, as I don't have unwelcome attention, but part of me feels as if my beauty is done. But...add some makeup and I feel, as do other women like I am radiant and beautiful again. Of course I love making over stunning women, but I also truly value making up women over 50 is particularly special, because I can make them feel 'seen' again. Women of all ages are beautiful but it changes. I think the secret to a personal makeup artist is knowing what works for different ages and skin type. I am also dedicated to being inclusive of all cultures, skin tones and beliefs. I have worked with the darkest of skins, done dramatic makeup for middle eastern bridal parties, I have made over the worlds palest skin (apart from myself). I love variety and embrace differences and love that makeup affords me to meet and get to know women from a variety of backgrounds. Please feel free to ask me anything regarding your makeover, I also do lessons and makeup collection makeover and help you get the best products for the looks you want to create that will fit in with your lifestyle. If it is about makeup, products, application, techniques, events and colour, I am the most passionate person you'll meet.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was working a graphic designer and art director and feel in love with makeup while art directing makeup shoots. It was really just a side step. Having a photographer husband helped because we sometimes work together. I also just really love makeup and its transformative qualities.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I did makeup for a 6 person wedding party and one of the party was the 92 year old great grandmother. When I finished her makeup she was so happy and said she'd "never felt more beautiful". That is why I love doing makeup.

Question 4

What do you like most about your job?

Accepted Answer

Definitely working with clients and the look on their face when I have finished. I love transforming women, regardless of age, into the most beautiful version of themselves. I enjoy makeing my customers happy and of course, I love the magic of makeup!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What is your area of expertise? What do you love about make up? What are your tips for photo ready foundation? What products are in your kit?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers don't want "cake face" but they want to disguise blemishes and pigmentation which is why they air brush is so good because it is easier to control coverage. Also my background as an art director for a cosmetics company trained me how to create makeup that looks great in person and photos.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am 100% dedicated to my makeup clients. I value each and every client, and honour their unique beauty. I will never let you down in terms of arrival time or the actual work.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

While there are many many makeup artists in Sydney, I have a massive depth of experience and knowledge about every product I am applying to transform you, with strong colour knowledge to to bring out your best features as well as impeccable artistry skills in lashes, highlighting and contouring.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I need to know how elaborate the hair styling is, whether I'll need to purchase anything in advance, such as diamantes or OTT lashes (coming up to mardi gras I am being asked for this). I also need to know of have any skin or eye conditions, so I can tailor the products for you.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

This is not so much a money saver, more a tip. I suggest that clients take a hair, skin and nails supplement for a few weeks before the event and that they exfoliate and moisturise before I arrive. The better your skin the better the result.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

One flare customers already get a special price when I quote of about $30 less than my other clients so I am competitive with the other artists on here.

Question 12

What makes your pricing competitive?

Accepted Answer

I create stunning makeup, that is comparable to many of the leading makeup artists for VIPs, at price that is affordable for most clients.

Question 13

How do you normally charge for your service?

Accepted Answer

I look at the location and the request, but normally it is a flat rate to include travel, product and extras such as false lashes.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I am sponsored by Velbella Airbrush Makeup and so can product a natural or dramatic look depending upon the resul that the client wants. It's all about reflecting the client's desires. I am also a contouring/highlighting specialist, and can apply false lashes beautifully.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With a Bachelor of Visual Arts, an Associate of Arts (Graphic Design/Illustration) and a Certificate of Makeup Artistry, I have all the training to create the most natural through to dramatic styles you would want. I listen to my clients to create a look that suits every aspect of their own style.

Diane Penelope

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