Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are registered and located locally in Melbourne. We provide fixed term contract with detailed scope of work before every project. We take pride in every project we deliver on time and budget.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Our story began during the times of self isolation, when the best digital strategist, creative mind, and developer, came together and chose to create Digital Brolly to listen to your story and empower your vision.   Each one of us is a good listener and together we are good story tellers. We re-create your story in a way that everybody would like to know, and spread it out in a way that everybody would like to hear.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Established in 1991, Bharat Traders is a respected retail grocery brand in Melbourne, Australia. With the COVID-19 lockdown coming into effect, there was a sense of urgency as we developed a Woo-commerce powered website for them. Developed within a week, their brand new website was integrated with real-time inventory management tools. This helped them manage, track and deliver their customers' orders without any hassle.

Question 4

What do you like most about your job?

Accepted Answer

We believe in helping local businesses take charge of their digital journey while competing with global competitors. This work allows us to do that for every customer regardless of its scale or size.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Templates websites vs. Custom built websites  - Most businesses choose template based website solutions as its cheaper and easier to implement, they work fine for easy and smaller setups in short term, however you miss on opportunity to look distinct and unique.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do you have local address?  - Yes, we have registered office in West Melbourne. We'd love to hear from you and meet you in person for consultations or meetings.  How much does a website cost?  - It varies for every project and customers business, we certainly can help choose the package that is right for your business with our complimentary no obligation initial consultation session. - We also have fixed price quotes for customers wanting to get online quickly or requires help with specific tasks for us.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Every member of Digital Brolly works with the inherent belief of strengthening the abilities of local businesses to be on par with their global counterparts. Our motivation is determined by our desire to generate exceptional ideas. Watching these ideas take shape to provide you with complete digital solutions inspires us to keep going. We push ourselves to stay at the forefront of the latest industry trends so that you benefit from the newest opportunities that are up for grabs.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

An organization built during the most uncertain times, Digital Brolly is a testament to the far-reaching positive effects of technology in 2020. It is a company enabled by the collaboration of creative and highly motivated individuals with a common goal of delivering high-quality services at very competitive prices. We help businesses simplify their offerings and reach a wider audience through digital means. With the ‘Digital Made Simple’, we allow local businesses to optimise their workflow and focus on other initiatives that are a more pressing concern.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To be able to help you in our best capacity some key initial information our team requires: - Describe your business in a few sentences. - Do you currently have a website?  - Do you want to sell products or services? - Who is your target audience? - What specific features do you want on the site? - Do you want integration with your existing POS system for inventory management?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Good research of your products and services, have good collections of photographs and videos and good quality of contents ready before you get on with your digital journey.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We believe in delivering Results and building relationships. This enables us to not just build websites but also to foster meaningful relationships that will lead to robust results and complete customer satisfaction. We will offer up to 2 complimentary creative designs for all our Oneflare customers

Question 12

What makes your pricing competitive?

Accepted Answer

We follow systematic methods to update each other on our work progress. Remember the to-do list you pin up on your fridge so that every family member knows which items need to be replenished? In a similar fashion, following a consolidated task-list helps us streamline our tasks and stay on top of every project for smooth delivery. Being able to work across different time-zones gives us the ability to stay online 24/7 and add more efficiency to our daily operations.

Question 13

How do you normally charge for your service?

Accepted Answer

We follow ‘Digital Made Simple’ philosophy and allow our clients flexibly choose our services that fits their needs. We have simple offerings depending for new websites or online stores. We also provide fixed packages for quick and specific tasks related to digital solutions.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

UI/UX Design, Web Development, Mobile App Development, eCommerce Development, Custom Built Websites, Hosting and support, Logo Design, Branding, Social Media Campaigns, Content Creation, Visual Identity

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

UI/UX Design, Web Development, Mobile App Development, eCommerce Development, Custom Built Websites

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