Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All Divtech Solutions work is guaranteed. When you choose Divtech Solutions you are backed by our happiness guarantee, if you are not happy with your service it is free!

Question 2

How did you decide to get into your line of work?

Accepted Answer

We like to solve problems and create solutions customised to you and your needs. We are passionate about getting people back on track with their technology.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One of our favourite experiences is watching a business grow with Divtech Solutions help. Getting started is hard, with Divtech Solutions, we make it easy.

Question 4

What do you like most about your job?

Accepted Answer

Divtech Solutions takes pride in getting the best solutions for its customers. When we see a customer happy with their machine we are happy too! We are passionate about bring you and your technology together.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Getting examples of works and hearing from previous customers is one of the most effective way sto find the right service professional.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long will my computer be away getting repaired? Divtech Solutions prides inself on a 24 hour turn around. We generally have machines pickup and returned within 24 hours.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Divtech Solutions reputation speaks for itself. We pride ourselves on honest, reliable and getting the job done the first time. We are not happy unless you are.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Divtech Solutions will beat any quote. We are a premium service provider and will not be happy unless you are. We have 20+ years combined experience.  We are beating the big guys, our service is better!

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To get a quick quote and service, if you can provide us with you location, type of computer and the issue, we can come back to you ASAP.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Choosing Divtech Solutions is the best way to save money, we will beat any written quote. We will research the best solution for you at the best price.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Divtech Solutions will clean and dust insides and outsides of all computers that come across our workspace. Your machine will be returned to you breathing fine.

Question 12

What makes your pricing competitive?

Accepted Answer

Divtech Solutions will beat any written quote. We will always get the best price for our customers. Our prices are not outrageous. We understand you and your services.

Question 13

How do you normally charge for your service?

Accepted Answer

Divtech Solutions has a fixed price cost. All work is quoted beforehand and you will know exactly what you will be paying with not surprises.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Divtech Solutions is a NBN and fibre specialist. We also specialise in Office 365, cloud computing and are passionate about getting businesses online and being as efficient as possible.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Divtech Solutions has staff with many types of skills and qualifications. You will be matched with the right person for the job. If we can solve your issue, its free.

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