Dream Movers Pty. Ltd.

Qualifications

To meet our high standards, businesses are requested to provide as much company information as possible (such as ABN details and any relevant industry qualifications). Oneflare has been provided with the following details for this business:

Reminder: If your job requires a qualified or licensed tradesperson, always request details regarding any relevant professional licences before work has commenced and check those details on relevant industry databases to ensure they remain valid.

Add your review

Reviews (1)

• Cat W

  Verified Oneflare review

  07 Mar 2021

  Verified

  Job Type: Local Removalist

  Location: Randwick, NSW

  A very small job took 5 and half hours!!! I moved from #3 to #25 on the very same street - that is 11 houses away! Despite this, the movers drove away to the shops "for lunch" and NOT straight to the property sitting straight ahead of them.! They wanted to factor in their 40 minute lunch break into the price! I live alone so did not have much furniture to move and much of it was left for a council collection. The movers were so S L O W - it was the longest move in my life, yet with very few items to move! I ended up paying 4 hours as I refused to pay 5 and a half hours for such a small job with almost zero distance to travel. I felt that the movers were deliberately moving as slow as possible to increase the final price of the move. A LOT of sitting and standing around rather than lifting and carrying. Never again. I'm a low income earner and couldn't pay my rent due to paying twice I was quoted for a very VERY small removal job. That left me nearly in tears. A shame because the guys were nice and polite, but nice, polite and agonisingly SLOW.
  Dream Movers Pty. Ltd.

  replied

  17 Mar 2021

  Hi Cat Sorry to hear about your recent experience with us, We always try our best to provide a happy moving experience for our customers. There are many factors that contributed to the length of time it took to complete your move, we did not quote you 2 hours of service all up ! the agreed deal was 2 hours minimum of service and after that we charged you $65 for every 30 min as you can see on the booking confirmation email. For few other reasons such as Moving unwanted furniture for council clean up plus a full truck load, also the access at the drop off address on 2 nd floor unit with 3 flights of stairs took longer than you were expecting and we both agreed in 4 hours to be paid in a goodwill instead of 6 hours of service. We would of loved a chance to look through your job and find a fair solution. Please check your email box our office have contacted you. We would be more than happy to help you here.

Unique selling points

• Our attention to detail ensures we undertake all your furniture removals with the utmost care and respect to your belongings.