Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, Dynamic Tree Solutions is fully insured with a $20 million public liability insurance and professional indemnity insurance. We stand by our work and offer guarantees in line with industry standards.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No, we don't require customers to share their COVID-19 vaccination status. We follow all the necessary COVID-19 safety precautions in line with local health guidelines to ensure everyone's safety.

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

Dynamic Tree Solutions strictly follows all recommended COVID-19 safety measures, which include regular sanitizing of equipment, maintaining physical distancing wherever possible, and our staff wearing masks during service provision.

Question 4

How did you decide to get into your line of work?

Accepted Answer

As an arborist, Kyle O'Leary, the manager of Dynamic Tree Solutions, has always been passionate about the outdoors, nature, and sustainable practices. This passion, combined with his expertise in tree care, motivated him to establish Dynamic Tree Solutions.

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

One memorable story is when our team went above and beyond to recover a customer's Macaw from a tall tree. The satisfaction of helping not only the customer but also a beautiful creature, truly made it an unforgettable experience.

Question 6

What do you like most about your job?

Accepted Answer

What we enjoy most about our job at Dynamic Tree Solutions is the ability to work in the great outdoors and the satisfaction we get from helping to maintain and improve the health of trees and overall environment in our local communities.

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers should ask about the professional's qualifications, experience, insurance coverage, safety standards, and whether they adhere to local and national regulations. It's also beneficial to ask for references or reviews from previous customers.

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Question: How much will the service cost? Answer: The cost varies based on the specific job requirements. We recommend you contact us directly for a free quote.  Question: How long will the job take? Answer: The duration of the job depends on its complexity and size. We'll provide an estimated timeline after assessing the work needed.  Question: Is your team insured? Answer: Yes, we're fully insured with a $20 million public liability insurance and professional indemnity insurance.  Question: Do you provide emergency services? Answer: Yes, we provide a 24/7 emergency response service for unexpected incidents like storm damage or fallen trees.  Question: Do you service my area? Answer: We service a wide range of areas from Brisbane to Northern New South Wales. Please contact us to confirm.

Question 9

Why should a customer hire you over another service provider?

Accepted Answer

Removal of trees and tree maintenance is a job for qualified and skilled professionals. Overhanging branches, unhealthy & damaged trees, or require tree removal & trimming; we have the skills, equipment and expertise to take on any job for you!

Question 10

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To provide an accurate quote, we need to know the nature of the job, the size and condition of the trees involved, access to the site, and any potential hazards. Photographs or an on-site visit might be necessary for a comprehensive quote.

Question 11

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Clear Access: Ensure that the area where we'll be working is clear of any obstructions. This saves us time and can reduce the cost.  Bundle Services: Combine several services together, such as tree trimming and stump removal, as this could result in a package deal.  Regular Maintenance: Regularly maintaining your trees can prevent costly emergency services down the line. Prevention is often more cost-effective than cure.

Question 12

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Certainly, we are thrilled to offer Oneflare customers a special 20% discount on all tree removal and maintenance services. These offers are our way of saying thank you for choosing Dynamic Tree Solutions.

Question 13

What makes your pricing competitive?

Accepted Answer

Our pricing is competitive because we offer top-quality, professional arborist services, utilising efficient methods and specialised machinery. We streamline our processes to provide the best value without compromising on safety or quality. Plus, our tailored packages and discounts add further to our cost-effectiveness.

Question 14

How do you normally charge for your service?

Accepted Answer

We usually charge for our service based on the type and complexity of the job. Factors we consider include the size and number of trees, the need for specialized equipment, and the time required. We provide an upfront quote after a site inspection or thorough discussion of the job requirements.

Question 15

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Yes, at Dynamic Tree Solutions, we specialise in large commercial and civil tree removal, roadside tree clearing, heavy clearing, forestry mulching, land clearing, and mulch sales. We also excel in emergency response, making us a trusted choice in times of natural disasters and urgent tree-related issues.

Question 16

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are qualified arborists and experts in the arboculture field. we also have a  20 million dollar insurance cover .

Dynamic Tree Solutions Pty Ltd

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