Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Absolutely yes,l am fully insured with CGU and l have a $5,000 000 insurance policy cover. My work is guaranteed for 5 years.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always like old buildings and when l got offered an apprenticeship in painting & decoratoting l knew it was what l wanted to do.35 years later lm still in the trade and l have never left the trade in that time.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Hahaha,the most memorable job l have completed was at a customers house where l transformed an old Edwardian dwelling full of cracks to which ended up looking like a brand new home.The look on the customers face made all the hard work worth while.

Question 4

What do you like most about your job?

Accepted Answer

The most rewarding part of my job is seeing the end result of a painting job l have completed and it’s transformation.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

I believe that all customers should feel confident in the tradesperson they seek to catty out their work and should know how much experience that person has.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most common question l get asked is do l need to move any furniture to which l reply absolutely NO.we will move anything that is required to carry out the work.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have been a painter since 1985 and l don’t think anyone survives the difficult times and challenges that go with running any business and still being able to continue after 35 years.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Hello,lm a fully qualified tradesman with 35 years experience. I’m als a DULUX ACCREDITED PAINTER and A MEMBER OF THE MASTER PAINTER ASSOCIATION.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Knowing exactly what areas they would like painted. Colours specified and if there are any specialised coatings required. Having full access is also important.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Simply by providing a neat and tidy work place which is very important to enable an easy flowing working environment.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I will provide a FREE 4 LITRE DULUX TIN OF PAINT to all my Oneflare customers to which l can use to carry out their work to all quotations accepted.

Question 12

What makes your pricing competitive?

Accepted Answer

I am aware of the competition in any business and my goal is to give the customer the best price l can without compromising on the materials l use and on providing the highest level of workmanship which comes with a 5 year guarantee.

Question 13

How do you normally charge for your service?

Accepted Answer

I charge by attending the work site and l will quote you on the total job. I will specify all the stages l will carry out.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in all aspects of painting,interior/exterior. I also repair cracks or any plastered areas that are damaged prior to painting.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Hello lm Enzo, I am a fully qualified tradesman and have been a painter for 35 years,established in 1985. I am a DULUX ACCREDITED painter and a member of the master painters association. I am fully insured and l guarantee my work for 5 years.

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