Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are definitely an insured business and, as we pride ourselves in our work, we use quality materials and make sure that all clients are happy with our work prior to leaving. If there are any issues following us completing the work, we will follow up immediately and rectify any work issues to the best of our ability. We treat every job as if it were our own house!

Question 2

How did you decide to get into your line of work?

Accepted Answer

my back ground is civil and construction. I have been in this industry for more than 10 years. I was project manager in a top commercial painting company and have ideal view of experience and budget control for painting and rendering.that's how I planned my own business for couple of years

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

the most common questions are about price, quality, and time management. our price and work quality is unique. we guarantee our work after completion and ready to come back for any defects as client request

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

The reason we went into business initially, was because we were very unhappy with the lack of response by tradespeople to our requests for quotations and that is why we will call to confirm us coming out to quote, arrive when we say we will or call if there is a problem to re schedule, complete the work on the day that we have both agreed on and ensure that we leave everything the way that we found it.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We will arrive on time, take pride and care in all of our work as if it was our own house and be in constant contact with you throughout the whole process. We are reliable, honest and trustworthy in all aspects or our work.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know what sort of finish they are looking for as this will determine the paint that we use, when are they looking to have the work done and what sort of colour scheme they would like.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

If you are looking to save appropriate amount of money before us coming to do the work you could save us some valuable time by  moving all furniture away from the walls, giving us plenty of room to work around it, clean any areas that require cleaning prior to painting, organising access and we could also sand anything that may need it prior to us coming out.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you are a oneflare customer that has contacted us for the first time and select us to do the work for you, we would like to offer you a $150 rebate for any work that is over $2000. To receive this offer, simply mention it to us at the time of booking your job.

Question 9

What makes your pricing competitive?

Accepted Answer

Our pricing is based on the same rates for everybody so it does not matter where you live or what you do, you are guaranteed to be charged according to the work that is required - not by what you can afford. We determine the cost by the amount of work required, cost of equipment required and the time it will take to complete the work.

Question 10

How do you normally charge for your service?

Accepted Answer

It depends on several factors for example number of applied coats, quality of the paints and limit of preparation. Normally after calculating the costs ,we discuss with customers to fix the price before starting the job.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Not only we are very prefessional at painting but also we are great at repains maintanace and preparation. Obviously a perfect painting finish needs a a good preparation. It is not that hard to find good painters but painters with skills in repairs and preparation are really rare. Additional services like plastering and rendering, installing foam, QT panel are always available

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

HB Home Builders is a Domestic Builder Unlimited Registered Business. In operation for over 12 years. Before then another 15 years of experience totaling 27 years in the field. Fully insured with public liability and construction works and we take Occupational Health and Safety very seriously. At HB Home Builders we offer a wide range of services. This services include; New homes, Renovations, Extensions, Landscaping, Irrigation and Building maintenance. Essentially building related is what we specialize in. HB Home Builders Advanced Diploma in Building & Construction Management Diploma in Building & Construction Management Diploma in Occupational Health and Safety Certificate IV Small Business Management Level 2 First Aid

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