Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We offer a 100% satisfaction guarantee with all our services.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Today we live in a social world, and there are so many modern technologies and marketing strategies available  that we believe we can help right businesses to expand their online presence to grow their business and reach out to all those prospects clients who are looking  for them online.

Question 3

What do you like most about your job?

Accepted Answer

We are not a web design factory, we do just a few things but we do them well. At Elegant Web Design, it’s all about the fantastic user experience. We love delivering creative and practical website design solutions to help our clients to build their online presence at affordable price.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Q.1 What does the initial design include?  Q.2 Can I update the website myself? Q.3 How often will they send you updates and what is the communication process?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q.1 What is the average turnaround time per project?  A.1 The graphic components of most web sites should not require more than two weeks once the content is supplied. It is often the client that is slow in providing content and making decisions resulting in delayed launches. If you know what you want and have the content prepared, the designer can work much faster for you.   Q.2 Do you offer any training on updating the content on the website? A.2 All our Web design packages include onsite training to go through the each section on the website including updating content.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are not a web design factory. We do just a few things but we do them well.   Our focus is always on what you want not what we can do for you.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

As an Australian-owned and operated business we believe in face-to-face meetings and regular communication.  Our web design packages are uniquely designed and priced to achieve your business goals and give your business the online presence it deserves.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

-  is it existing site for redesign or you need new website? -  are there any special features in mind?  -  How are they going to promote the new site? -  What is the approximate budget for the project?

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

- By having the clear goals on what you are trying to achieve once the website goes live. - What features you need on the website, - Research on target audience.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

5% off on all our website design packages.

Question 11

What makes your pricing competitive?

Accepted Answer

We have a team of Web designers both on-shore and off-shore to keep our cost under-control and pass on the savings to our clients by providing practical website design solutions at affordable price.  The great thing is that you deal with a local here in Sydney, so communication is not an issue. You get personalised attention and prompt response.

Question 12

How do you normally charge for your service?

Accepted Answer

We are upfront about our charges so you know what you are in for early on. We will create your website for you at an affordable cost without sacrificing quality.  Most of our standard Websites cost  as little as $999.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our aim is to deliver creative and practical website design solutions to help our clients to build their online presence at affordable price. Regardless of your industry, if you are serious about getting results, we would love to help you in achieving your goals.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With years of experience in Web Design, our creative web designers team are enthusiastic to provide good online presence and grow your business on the internet.  We use Wordpress technology to build all our website. Our websites are fully customised and based on business needs.

Elegant Web Design

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