Question 1

What questions should a customer ask to hire the right service professional?

Accepted Answer

The main things is are they qualified. Are they either CPA's Chartered Accountants with relevant experience. They also need to be registered tax agents.

Question 2

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Often customers what to know what is deductible and hence claimable. Anything associated with your business or work will be deductible with a few limits. The main thing is to talk to us and let us advise you.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

Accounting and tax are not exact sciences (although you might think so). Please review our web site to understand why we are different to most accountants. Why, because we care

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know a little about your business, income and expenses. Then we can ensure nothing is forgotten or missed. Sometimes a meeting or a quick chat can handle this.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Accountants are not bookkeepers. If you can organise your work to reduce our time cost that is always better. You don't want to be paying us to sort through invoices when you can do that for us.

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We all hate paying tax. At Encore we assist you to pay the lowest tax possible. To help us do that we need to talk to you about your business or occupation. We can then ensure we claim all that you are entitled to claim.

Question 7

What makes your pricing competitive?

Accepted Answer

To be price competitive it means we need to shortcut what we do or provide less service. We are good at what we do, so we don't cut corners. It is the service that is more important than cost, which usually equates to being cheaper as we save more than we cost.

Question 8

How do you normally charge for your service?

Accepted Answer

Accounting is generally on a time basis, as no businesses are alike. The main thing is that we save you money and are worth more than you pay us.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We love challenges. Especially if you are behind in your tax, or your business situation is unique. We can work with you to create the best result possible.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have been in business for over 30 years. There is not much we haven't seen or done. We hold every accounting and tax qualification. But more importantly we have the experience to help you.

Encore Accounting

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