Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Esena is fully Insured, with $20 million dollars Product and Public Liability Insurance as well as a 5 year workmanship warranty for all jobs.

Question 2

What do you like most about your job?

Accepted Answer

I love to help my customers save money on there electricity bills.There is nothing more satisfying than a $0 power bill.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

With over 10 years of experience as a Solar professional,I believe in the customer always being placed number 1 . I have many customers that have purchased multiple systems from me as they have moved homes over the years.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Esena only use top quality Tier 1 Panels and Inverters , our motto is that it is better to do the job right,or not do the job at all.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To give you the best and most accurate quote possible ,we would like to know  1. Your average daily usage in kWh  2. The time of day that you use your power. 3. Size of the available roof space.

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All Oneflare customers that purchase and install a Solar PV system before Feb 2019 will receive a $100 Bunnings Voucher* . Not valid with any other offers

Question 7

What makes your pricing competitive?

Accepted Answer

Esena is a local family owned business with very low overheads and large buying power ,this allows us to supply the same goods at a lower price than all our competition.

Question 8

How do you normally charge for your service?

Accepted Answer

Esena Energy normally will not charge for our work until the job is finished to your satisfaction.Payment can be made by cash ,credit card or by Direct Debit.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Esena Energy specialise in the supply and installation of Solar PV and Led Lighting for all commercial and residential properties

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All our Installers have fully licensed Electricians and Clean Energy Council accredited ,so you can be sure your Solar Installation is performed to the highest standards.

Esena Energy

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