Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We operate a BAS Agency so our work is insured when we lodge your BAS and we do guarantee that the work is accurate

Question 2

How did you decide to get into your line of work?

Accepted Answer

As a young business owner, I struggled for many years with my first business (cafe) until it became successful. I wish I had contacted an experienced bookkeeper to assist me so that I could focus on improving services to my customers.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Its a bitter/sweet moment for us when we see our clients outgrow our services and get to the point where they are successful enough or we have helped find a way that they don't need us anymore and can hire an internal accountant/administrato. It's that success that we strive for, for all our clients

Question 4

What do you like most about your job?

Accepted Answer

We love what we do and because we love it, we are good at it!  We have grown to the point where we train other bookkeepers to become better bookkeepers

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you a BAS Agent? Do you have insurance? Are you a member and bound by the code of conduct of any recognised professional body? Are you experienced in our software?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

We get asked: How much do we charge? Our answer: from as little as $33 per week for payroll with 6 employees to as little as $99 for a quarter for process and BAS lodgement. We will create an effective and cost sensitive service to help your business

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have been bookkeepers operating our bookkeeping business since 2003. We are experienced bookkeepers who love helping business owners grow their businesses

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We offer FREE, no obligation trial bookkeeping services so that our new clients know that we are the best for their business long term.  We offer both bookkeeping and tax services;allowing our clients to minimise their accounting costs by get the most possible work completed at a bookkeeping rate

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What list of tasks would you like us to complete for your business?  What software are you currently using for your business? Do you have staff?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Ask us about our FREE trial bookkeeping services Think of how we can help you train your staff to complete tasks more effeciently Ask us to help you get into cloud accounting software

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer FREE trial bookkeeping services, with no obligation to continue if you don't like our work. That way you can be sure we are the professionals to help you grow your business

Question 12

What makes your pricing competitive?

Accepted Answer

Our policy is to reduce your business accounting cost. With that in mind we are always looking for the most effective way to complete your administration at the cheapest price

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Training and developing businesses to DIY as much as possible Providing CFO type services at affordable rates to small businesses

Express Mobile Bookkeeping Gold Coast

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