Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We cover significant damage/breakage due to mishandling or load shifting & during transit in the case of single or multi vehicle accident.

Question 2

What do you like most about your job?

Accepted Answer

I enjoy meeting new people & discovering their stories & assisting them in moving into the next stages of their lives.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

The person who answers the phone or responds to emails is the person who attends the job (ME). You deal face to face with the owner of the business.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Accessibility at both properties involved in the move. Single or multi storey properties. Specia items such as Pianos, Pool Tables, collectable items etc.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Disassemble beds & desks if needed. Using same size packing boxes saves time loading & unloading. Place boxes & small items in one room/garage with good access to minimise travel within the house.

Question 6

How do you normally charge for your service?

Accepted Answer

We charge on an Hourly basis with a 2 hour minimum charge & per quarter hour thereafter. No other fees or hidden charges.

Ezy Az Movers

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