Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, I am insured and guarantee quality work and completed in a timely manner.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No, I am fully vaccinated with all 3 booster vaccines.

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

I will always communicate with clients to confirm if any COVID symptoms in the household before attending sites. I will also wear a mask on all jobs.

Question 4

How did you decide to get into your line of work?

Accepted Answer

I have been a Plumber and Drainlayer for over 18 years working for a few companies and decided to go on my own when I moved to Canberra to suit my family needs.

Question 5

What do you like most about your job?

Accepted Answer

To be able to carry out a root cause analysis and solve the issue and then provide this information to clients so the issues can be resolved correctly. I take pride in my work and love what I do.

Question 6

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you a qualified license Plumber? Are you a registered business? What area of work do you specialise in the most? How long have you been in the trade? Which locations do you cover?

Question 7

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Why do Plumbers charge too much? This depends on the individual and how much overheads they have. The bigger the business, the more expensive the charges usually are. Other than that, it's greed.

Question 8

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I love what I do and I know how to do it well. I value people's trust to do a job and have high expectations for myself to execute every job with 100% effort and care. Doing the job right the first time, every time is a key component in my work. I am respectful, honest and genuine in my work.

Question 9

Why should a customer hire you over another service provider?

Accepted Answer

Because I deliver quality work with real care for people and I go the extra mile to help my clients to prevent issues arising again.

Question 10

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Clear details of the problems so that I can find the root cause of the issue in order to provide the right and correct service.

Question 11

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

First, check if your issue can be covered by your insurance company. Secondly, check with the plumber if there is an alternative solution which is cheaper. Thirdly, ask what the Plumber's best price is for the job.

Question 12

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

My quotes given are always at a fair and affordable rate.

Question 13

What makes your pricing competitive?

Accepted Answer

I price fairly

Question 14

How do you normally charge for your service?

Accepted Answer

hourly

Question 15

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Maintenance Plumbing, domestic, residential and commercial maintenance

Question 16

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

CIV in Plumbing and Drainage. Certificate in Backflow, Thermostatic Vale Testing. Contractor license.

Faans Plumbing & Drainage

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Frequently asked questions

Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

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Customer

Businesses

Cities

About Oneflare

Oneflare group

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Faans Plumbing & Drainage Verified Business

Business contact details

Opening hours

Business description

Accepted payment methods

Browse plumber experts by suburb

Services

Qualifications

Add your review

Reviews (20)

Frequently asked questions

Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

Faans Plumbing & Drainage