Fantastic Cleaning

Qualifications

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Reviews (10)

• Alex J

  Oneflare review

  25 Oct 2021

  Great work by the team. We received full bond back as promised and they quoted reasonably and stuck to the quote. Our agent was really happy(for once)
• Jacqueline

  Verified Oneflare review

  07 May 2021

  Verified

  Job Type: End of Lease Cleaning

  Location: Fairy Meadow, NSW

  Arrived 30 minutes late. Didn't do their job properly and lost a lot of my bond as a result. Said they would arrange with my real estate to do a reclean but never did, even after I reminded them. Also never picked up when my real estate called them. They have a guarantee to reclean if the real estate isn't happy but they did not pull through. They then proceeded to ignore my messages. Would give zero stars if I could.
  Fantastic Cleaning

  replied

  17 May 2021

  Hi Jacqueline. It is highly regrettable that you have failed to outline the entire circumstances. For starters, the property on arrival was not as described at the time of quote, yet we persevered and still carried out the works at the same quoted price. Furthermore, as the balcony doors were being repaired, you advised us not to worry about balconies. Since the work, the agent had a few open home inspections, and when the property was finally leased(so that shows it was in a good enough condition to present and lease) your agent decided it needs cleaning( to clean up after weeks of open houses etc and preparing it for the new tenant, at no cost to them) Unfortunately, agents can be quite immoral and hold tenants for ransom, trying to get free cleaning services their clients should be responsible for. We have been in the cleaning industry for over 10 years and the overwhelming feedback is positive. Regardless, it was lovely meeting you, and i hope the move went well :) Admin Fantastic Cleaning
• Ray C

  Oneflare review

  21 Mar 2021

  Professional service and very detailed with the cleaning. Our agent was very happy and the place looked better than when we moved in.
• Bipin

  Oneflare review

  24 Feb 2021

  One of the trustworthy cleaning services I have ever had... Thanks guys🙏🙏🙏🙏
• Abby

  Oneflare review

  24 Feb 2021

  I was very pleased with the professional and quick response by Fantastic cleaning who done a wonderful job on my rental property, good value for money

Unique selling points

• Full Bond Back Guarantee

• Honest, upfront pricing - with no hidden costs!