Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we have our professional indeminty insurance, with the training and professional supporting network we are able to guarantee our work, ensure the work comply  with the professional code of conduct , tax legislation requirement.

Question 2

What do you like most about your job?

Accepted Answer

Keep business owners and management aware of the current financial situation, identify the revenue and cost drivers, forsee the future financial situation with budgeting and cashflow forecasting ; help the busine to make the saving and use the same money to buy more or better services and products.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We handle our work with good work ethic, provide quality service based on over 14 years of accounting experience, we are honesty, hard working, maintain professional skill level,

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We are able to identify your business nature and the needs for bookkeeping & BAS service, improve the efficiency and accuracy of data processing, setup a system better to help business operation needs for cashflow , outstanding balance reporting etc. analysis your customers and evaluate suppliers

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

business structure, GST registration, products and services, employee and payroll process, how many bank accounts, jobs , existing accounting software; tasks details etc.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

tip 1- keep the docs in order;  tip 2 - make sure the money in & out from the right bank accounts;  tip 3 - identify the scope of work and prioritise the urgent tasks

Question 7

What makes your pricing competitive?

Accepted Answer

administrator level of skill for the  accounting software , enable to setup and maintain the software upon the clients' needs, fasten the data entry process while maintain the accuracy , provide meaningful analysis with over 14 years of accounting experience

Question 8

How do you normally charge for your service?

Accepted Answer

depending on the job onsite or offsite , can charge by hourly rate start from $35/hour, also can offer a discounted/fixed annual package rate based on the size of the batch and transactions.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

TRADES, FMCG -Fast Move Consumer Goods , Beverage Industry, NFP organisation , child care, taxi drivers, cleaning & home maintenance etc.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Tax practitioners' board required training , professional indemnity insurance; continuous professional development,  Master degree of business ( accounting )  MYOB bookkeeping training, XERO bookkeeping training

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