Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are fully insured business with a %100 money back guarantee, If the quality you receive is poor and we cant fix the problem you'll simply get your money back. T&C APPLY!

Question 2

How did you decide to get into your line of work?

Accepted Answer

Car detailing has been in our family for the last 4 generations! we didn't choose the job. The job chose us and we wouldn't have it any other way!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We once had a customer that was so happy with our work that he broke down in tears. For us to see that we knew right then and there that we are meant to be doing what we're doing.

Question 4

What do you like most about your job?

Accepted Answer

What don't we like about our job!? Maybe the freezing cold mornings! We're all car enthusiast and we love nothing more than seeing a happy customers drive off in there nice clean car.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Make sure you know a bit about the company, DO NOT! just go for the cheapest way out! We deal with a lot of customers who bring there car in wanting to be fixed because some other wanna be "detailer" has destroyed there car.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Our most commonly asked question hands down would have to be how long will it take? We can give you a estimate time but most of the time it wont be ready as we like to get everything just perfect which takes skill and time.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We take pride in what we do. we live and breathe car detailing. Most importantly we care about our customers. We want to know how your days has been,simple tasks like caring gets us a long way. customers appreciate it.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

whether you need your car detailed for special events, work, or just because you like a clean car. we have every one sorted in one place

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What condition the car is in and what you would like the end result to be once we've finished with your detail.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. clear all your belongings out of the car prior to the detail 2. Empty all your rubbish and unwanted mess out from the car 3. Give us a call before the car gets to dirty. the less time we have to clean the less money we charge

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are so confident in our work that each customer we get from one flare will receive a 6 months warranty for no extra cost.

Question 12

What makes your pricing competitive?

Accepted Answer

we've seen companies charge crazy amounts of money for such simple jobs.Who wants to pay that amount of money when you can get the job done for nearly half the price somewhere else. We understand and that is why we will always be a competitive company to beat! High quality for low prices!

Question 13

How do you normally charge for your service?

Accepted Answer

Here at Finesse detailing we go by the size of the car and the state that it is in. We do like to keep our prices low so if you cant pay our price throw us a price and if it covers our cost will do the job for you!

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

In this industry you cant really specialize in one thing. Well you can but what kind of detailer would you be if you only specialized in something like vacuuming. we are a very well rounded company ready for any task!

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Here at finesse detailing we're not just any business. we have over 20 years of experience in car detailing. we have and will continue to perfect our work to provide you with the best quality.

Finesse Detailing

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