Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

yes, I give my word to all my clients, if there is something I don't know, I will find a solution.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I got into my line of work as I love celebrations, whether it be birthdays, Christmas, Halloween, easter etc. I love seeing everyone happy while having fun.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

No, Choosing a favourite story is hard, as all my events are my favourite in their own ways, whether it be the theme, the location etc

Question 4

What do you like most about your job?

Accepted Answer

I love the smiles on my clients face when they see their dream come to life, this is where they get to enjoy the event along with loved ones

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you have someone to help if you get sick? Have you worked at (particular venue) before. Do you charge Travel feee

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How can I keep within my budget... I recommend they look through their must have list and prioritise what is more important.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am reliable and trustworthy as I do what I say I will, and if it cant be done I will say something.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We concentrate one aspect of an event in order to keep things under control. We also get to work with an amazing variety of vendors so our clients know that they will get the best of the best.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I need to know the following details for any event.... The Date, The Location (if possible), The Guest List, and their budget.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Do some research as to the theme they like. Work out the budget they have to work with. Have a plan B

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes, I would like to offer OneFlare customers a saving of $150 off of out On The Day Package for their wedding

Question 12

What makes your pricing competitive?

Accepted Answer

I like to keep my pricing budget friendly, as I do not have any overheads that require charging a high fee

Question 13

How do you normally charge for your service?

Accepted Answer

I charge a flat rate for my services. With staff that I send out then I charge an hourly rate which goes straight to them.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I only specialise in planning/ Coordinating an event. I have great rapports with other vendors, which id like to keep.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have a certificate in Wedding, Planning, Styling & Design I have been planning events for 20yrs I am also highly organised, if I cant find/do a task. I know who can

Firefly Events

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