Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We provide Guaranteed Work and are insured

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

Vaccination Verification

Question 4

How did you decide to get into your line of work?

Accepted Answer

Academic Background in the field of work

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

nothing in specific but we always get customers who end up hiring us again and again because they have such a seamless experience with us

Question 6

What do you like most about your job?

Accepted Answer

Satisfaction of completing a job and the job itself is very enjoyable to me.

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

Experience  Reference  Portfolio

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Too many to put in a sentence but mostly people are concerned for the correct price. I like to explain why we charge what we charge and how customers get very high value out of what they pay.

Question 9

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I grew up in a countryside. Like to keep things straight forward and stick to what I say.

Question 10

Why should a customer hire you over another service provider?

Accepted Answer

Value for money.  Hassle free service  Professionalism

Question 11

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Exact size of the area to be serviced. Photos and precise details of the scope of the job

Question 12

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Keep the area clear so leas time is wasted in hourly services. Be clear about what they need to avoid surprises

Question 13

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Second time customers get 10% off

Question 14

What makes your pricing competitive?

Accepted Answer

Value we provide for the money we charge is higher than anyone else. We are quick to respond, we help customers understand the scope by asking and answering the right question. Actual service is high quality. We provide price breakdown for transparency. We start and finish in the given timeframe. Wholesome excellent experience across the board from customer support to quality of work and punctuality

Question 15

How do you normally charge for your service?

Accepted Answer

Hourly/Fixed Rates for cleaning. Fixed rates only for Landscaping Fixed rates for Gardening  Fixed rates only for Renovations  Fixed rates only for pressure cleaning

Question 16

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We only hire experts to work for us

Question 17

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Experience as well as Academic Certification

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Are you an insured business and do you guarantee your work?

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