Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured and offfer a full written guarantee. If you are not completely satified with the work completed we will offer a full refund.

Question 2

What do you like most about your job?

Accepted Answer

Being able to help our customers and then hearing the great stories that our customers tell about how we solved their urgent plumbing issue.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Does the company have all the necessary insurance? Does the company have a written warranty that is backed up by a real local business that has been servicing the central coast for 20 years. Will the company still be here in years to come to continue to look after its customers.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are fully insured and offfer a full written guarantee. If you are not completely satified with the work completed we will offer a full refund. Log onto our website and see our review's that real customers have said about us.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We are Professional ,Polite ,Uniformed ,Insured ,24/7 ,We clean up ,Fully qualified and do Electrical. When you ring we answer your call and are always available. We have been serving the Central Coast for 20 years. Outstanding service is our promise to our customers and we do more.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Most times we need to visit site and look at the job before we can quote accuratley. We are very happy to attened site and quote on the work straight away and complete the work there and then. We have our vans stocked ready to complete the work.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Be home at the time of our vist to show where all the necessary valves and inspections openings are located. Have the work area accessable and free from furniture and stored items. We offer a discount off additional jobs completed on the same visit.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We would like to offer all ONE FLARE customers a complimentarywhole house plumbing inspection report with any work that we complete while at your property.

Question 9

What makes your pricing competitive?

Accepted Answer

We have very competitive pricing as we only charge for the job that we have quoted on, and there are no surprises if the work takes longer than anticipated. The customer will not be charged for any waiting time for materials.

Question 10

How do you normally charge for your service?

Accepted Answer

We will attend site and quote the work up front and give you a fixed price before we go ahead with any work.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in plumbing maintence to residential clients. We can repair all types of hot water heaters, clear all blocked drains, including sewer and stormwater drains. We service toilets and taps as well as installing rain water tanks, septic tanks and absorbtions drains. We are always available.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have been serving the central coast for over 20 years and have the experience and training to tackle any job, small or large. We stand by all our work and offer a full MONEY BACK guarantee if you are not completely happy with the work.

Fluid Plumbing

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