Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes Vehicle, tools and for Public Liability, All Completed Work is of Course Guaranteed. Any Problems with the work can be discussed and resolved as a matter of urgency.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I Have been plastering for over 20 Years, and it became a passion after working along side my family. the techniques that I learnt from them have proved invaluable through my plastering career.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

A complete house exterior Texture job that had been done by another trade, I was asked to review the finish as they were not happy with it. I wanted to work with the client to rectify, so we offered to do 1 wall to show how it should look, This led to the complete house being done again by me.

Question 4

What do you like most about your job?

Accepted Answer

Seeing the Pristine Finished job and the customers satisfied reaction is what makes it all worth it, I am extremely competent in what i do and often get called to rectify other poor work.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do You Have Experience? Do You Have Other jobs with Similar Finish? Do you have Good Communication and are easily contacted with any concerns?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q-Will the Job take Long? A-We will work very efficiently and in line with your time frames no matter how tight. Q-Will it be very Messy? A-There will of course be mess, but all areas are covered and Protected, the mess is cleared and completely removed from site.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Working closely with you from start to finish we will ensure the finished result is exactly what you were expecting. We understand all of the techniques as well as which products will work best to produce the desired result.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

If your looking for someone that will get the job done and get it done right the first time we are the business your looking for. Services are available all across the Perth Metro with a keen price focus for all projects NOR Call us on 0498050302 to arrange a FREE QUOTE today!

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Work Area Size, Finish Type Required, Any Access Restrictions, Power and Water Supply Provided, Area to mix products or Ground Protection needed.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Ensure all work areas are cleared prior , Parking/Access to Work area for Tools and Equipment, Have a clear understanding on the type of finish required.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are keen to work local projects and so would offer a 10% Discount for all jobs North of Balcatta.

Question 12

What makes your pricing competitive?

Accepted Answer

With 20 Years experience, repeat customers and recommendations from jobs that have been incorrectly done by others and put right by me. Rates are always competitive and can be done to suit the project type no matter how large or small.

Question 13

How do you normally charge for your service?

Accepted Answer

We can Price Per Job, or day rate for larger projects. Basically we can work around your needs to ensure 100% satisfaction.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are considered specialists of all types of Render and Plaster finishes including but not limited to - Sand Finish, Texture, White Set, Multi-Finish and Dado Polished Finishes.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are considered specialists of all types of Render and Plaster finishes including but not limited to - Sand Finish, Texture, White Set, Multi-Finish and Dado Polished Finishes. Our services include Ceiling repairs, Patching and Coving, Master Builders Cert iii In Solid Plastering

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