Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Always offer the customers,  at the end of the job  If they are not happy with the job that I have done  They do not have to pay

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was wondering to do a job that I thought I have passion for that and I love to be part of my community

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Any job is a memory for me it is a good feeling when you finish a job and you will see your customer smile

Question 4

What do you like most about your job?

Accepted Answer

Well i have always had a passion for cleaning and keeping my spaces clean so thats why i love helping others keep their spaces clean too.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Because Im a mother i know how to do my job properly in proper time and I love my job

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

They ask me where do I live  And my answer is  I live in northen suberbs and I arrange my time with your availability

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Work with children r card  Police check  White card  Old customers feedback and reviews  If we say we gonna do something we get it done

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Professional , affordable and reliable , I do my best at work Best quality with lowest price  Responsible and trusted   quick response

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Number of bedrooms  Number of bathrooms  Office or domestic jobs  Once of or regular cleaning  Do the customers living in the property End of lease cleaning  Bond cleaning

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Take away unwanted items from cleaning area  Keep children away the cleaning area due to saftey issues  Keep the pets away of the job areas due to safety issues

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If my experience with a customer is enjoyable I can sometimes give the customers a small discount on the price.

Question 12

What makes your pricing competitive?

Accepted Answer

Fair price with best quality  Responding the customers enquirie as soon as possible  Lowest prices with highest quality  Always by yourside

Question 13

How do you normally charge for your service?

Accepted Answer

The prices depend on the kind of the jobs are variable  We understand customers budget and always try to make customers happy

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Bathroom cleaning,Oven cleanings,kitchen,mopping, dusting,end of lease cleaning, move in cleaning ,after renovation cleaning, new houses cleaning, office cleaning  Once off and regular cleaning

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Completed General Construction induction course Work with cheidren card  Police check  More than 5 years experience in domestic and office cleaning  Lot of happy customers feed back

Gazal Cleaning

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