Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Booking through the MAD PAWS website and booking platform that this bussiness is a member of  will give both parties some insurance protection.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Fruition of life , exhaustion, parenting 2 kids alone on 2 acres with a highway being construted through the front, being a teacher, and needing a change, I needed a rest and a job that was not as demmanding. This comes naturally to me. Its a walk in the park ( excuse the Pun)

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We do rescues from time to time. these are often stories that have a sad start but have a happy ending.

Question 4

What do you like most about your job?

Accepted Answer

I enjoy working from home and I have a property that needs plenty of maintenance. This job  ives me this opportunity.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How do you care for my dog?  WHich vet do you use? Do I need insurance? What do you feed the doggies

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Doggies can sleep indoors or outdoors, they can have acompanion if availalbe or sleep alone, feeding is done seperatley and access to oustide for toileting is always available. Each day 3 times a day minimum the dogs are let out to explore the property and have people time.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are open almost everyday of the year and because this is a home business we can be flexible with arrival and pick up times . A vetinarian office is also on site it is a seperate business. We do not employ anyone else presently and it is a personal service provided for yourself and dog.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Your pet experiences a holiday in the country, they can unwind and relax by the tranquility of the property and a low occupancy boarding with a homeley atmosphere including TV and lounges, parklans setting and lots of attention.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Please include start and departure date , total number of nights, Breed of dog, age of dog, Multiple dog information, request a quote , provide temptament details and special requirements.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Clients are encouraged to bring their own food to maintaion the dogs regular diet. This is only optuional. bring along in winter any doggie coats they are used to wearing. We must recieve a copy of the uptodate C5 vaccination, last worming and flea dates.  .

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Regular customers and repeat bussiness are often offered a regular use discount. If a weekly booking is made 1 free night will be included in the following booking.

Question 12

What makes your pricing competitive?

Accepted Answer

Prices are similar to other pet boarding rates however the service and level of accommodation and gorunds makes this excellent value

Question 13

How do you normally charge for your service?

Accepted Answer

Rates are charged on Daily $25.00 overnight from $35.00 Weekly from $200.00 Prices depend on dogs size, breed,  requirements and temperament

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

If oarding your dog here they may  returned a little calmer and relaxed. the way we handle the dogs is with positive re enforcment and making sure they feel safe and their needs are met. We do not mix dogs that may not get on with others . However they have their own free time beyond thier enclosure

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

TAFE qualified for animal care and Dog Grooming , however 50 years of comitment to animals makes life experience the strongest promotion I can give my bussiness. I have always had pets , dogs are a part of my life and I am matching my passion, property and bussines for a peacful life.

Gerringong Pet Accommodation

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