Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured to cover any damages. We stand by our work and are proud to say we do our job well. Just ask all our happy customers!

Question 2

What do you like most about your job?

Accepted Answer

We love meeting different families and businesses all the time. Making a new group of people happy on every function is a great experience. We also love catering for our regular customers! Giving someone a smile and a full belly is our goal and we achieve it every function!

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are your staff trained and professional? Yes indeed all our staff are fully trained, insured, professional and always wear a smile! Do you cook the food at our house? No we don't! Which is our big difference from most other caterers. This is to ensure food safety standards.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

All these questions can be answered by checking out the FAQ section on our website or watching the introduction video on the home page of our website: http://grinnerscateringnewcastle.com.au/

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

With over 19 years in the Catering industry we are proud of the work that we do. We have never cancelled a function and always turn up on time. We are easy to contact at any time so you don't feel like you've been left in the dark.   We are here to help every step of the way!

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Just watch our video on the homepage of our website that answers all questions! http://grinnerscateringnewcastle.com.au/  Or head to the FAQ tab for more.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The Location and Date of the Function. How many guests will be attending. It is helpful if we also know your food preference, and what type of function you are having, to better understand your needs.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We can offer a free upgrade to Oneflare customers of China Plates and Stainless Steel cutlery if they mention our listing.

Question 9

What makes your pricing competitive?

Accepted Answer

We really provide value for money. Our pricing is inclusive of all extras so there are no hidden costs. With Grinners, you know you'll be receiving quality food at a great price.

Question 10

How do you normally charge for your service?

Accepted Answer

Our prices are charged per head with a separate children's and adult price. We appreciate payment by the day of the function via bank transfer, cash or cheque.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in mobile catering. Meaning we come to you with the food already prepared so there is so fuss, no mess and no waiting around for hours cooking.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have been catering for people around the Lake Macquarie/Newcastle Area for almost 20 years with pride. Our kitchen is supervised by a trained food safety supervisor officer and all staff are professional and will serve your function with a smile.

Grinners Catering

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