Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have professional indemnity insurance as required by CPA Australia and ASIC. Our work is of exceptional standard and fully guaranteed.

Question 2

What do you like most about your job?

Accepted Answer

It gives us the opportunity to change peoples' lives for the better by helping our clients create wealth and improve their lifestyle.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are experts at what we do with a proven track record going back almost 40 years. Further, our team members are highly skilled professionals who may only earn a living by exercising the highest levels of integrity.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Our CPA firm has been providing great service on a timely basis for almost 4 decades. We are experts in accounting, small and medium business, superannuation and tax. Our fees are fair and reasonable and extremely competitive. We are happy to receive obligation free enquiries from potential clients.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know what the client needs, the bookkeeping system and business structure employed, whether bank accounts are reconciled, the number of transactions and the size of the business. Ideally we'd also like to see copies of the previous financial statements and tax returns.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

You can save accounting fees by: 1. Doing as much of your bookkeeping as you are capable of doing, including bank reconciliations. 2. Responding to our queries and requests for information/documents in a timely fashion. 3. Keeping your records and documents organised.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer an introductory, obligation-free consultation so potential clients can get to know us and decide if they want to work with us.

Question 8

What makes your pricing competitive?

Accepted Answer

We are a suburban based firm so our overheads are lower than city firms. Our staff are extremely experienced and efficient. Further, we subscribe to industry surveys so we know what our competitors charge.

Question 9

How do you normally charge for your service?

Accepted Answer

Our firm operates on a user pays basis so we have no fixed fees for the work we do. Our staff are charged out at hourly rates which are based on the experience and qualifications of the person undertaking the work and the degree of complexity of the job.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

High wealth individuals, Small and medium sized businesses, Companies, trusts, partnerships, superannuation funds, Business valuations, Forensic accounting for Family Court. Industries where we frequently work include construction, property development, horse racing, trades, professions and businesses generally.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Almost 40 years in public practice CPA Specialists in Taxation, Registered Tax Agents, Registered Superannuation Fund Auditors, Licenced by ASIC to provide superannuation advice, Bachelors Degree in Business (Accounting), Master Degree in Economics (Hons.)

Hadleys CPAs

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