Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes is always the answer for this question. Let read one testimonial from our client Paul Green, Director of Professional Engagement Group to know more.  "Tailored Accounts has acted for my business since it commenced operation on 1 July 2013. I was recommended to Tailored Accounts by my accountants for the provision of bookkeeping services.   From my dealings with them I have found Tailored Accounts to be thoroughly professional, timely in the provision of their services and proactive in the provision of advice. They have advised me not only in relation to my accounts but also assisted me in establishing payments systems for my staff and remittance arrangements for the GST, tax and superannuation. They also arrange for the payment of all my business accounts buy the relevant due dates.   On several occasions Tailored Accounts has also offered advice on ways I could improve aspects of my business operation, which I have found invaluable. On several occasions they have been able to act very quickly when unforeseen matters arose that required urgent attention.   I have found their fees very reasonable for the level of service that they provide and would have no hesitation recommending Tailored Accounts to other businesses in need of professional bookkeeping services."

Question 2

How did you decide to get into your line of work?

Accepted Answer

Main reason:  Small  and medium sized businesses need help on accounting but could not afford hiring accountants. Tailored Accounts is your accountant and your business advisor as a minimum level of cost.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We have been using Tailored Accounts for about six months now and it has done wonders for our business.  Previously we had a full-time accountant who chose to leave to pursue other challenges, and Harry Hoang and his team stepped in to take over. The transition was effortless, the benefit immediate. We now have up-to-date management information that we can rely on and we can grow the business aggressively while having confidence that we are operating within sensible boundaries. The weekly cash flow reporting is crucial to this, and it is achieved with very little input from us.  We now have a far better understanding of where we are and what we can achieve – at a lower cost than having a full-time accountant.  I thoroughly recommend Harry and his team to any small to medium business who wants to achieve great financial control at an affordable level.  Tailored Accounts’ business advice is also incredibly useful, to the point where we will ask before undertaking new hires or committing funds to growth. We are no longer running on intuition – we are using cold hard facts. We have much more confidence in our future simply because of that.  Neil Bolton  General Manager  Recuitment Systems Pty Ltd

Question 4

What do you like most about your job?

Accepted Answer

Tailored Accounts offers a range of management accounting and compliance services, business consulting advice, and cloud integration solutions to more than 500 companies and not-for-profit organisations throughout Australia.  At Tailored Accounts, we pride ourselves on being ‘your accounts department’.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Your questions should be:  1. Do you do accounting/bookkeeping? - Yes  2. How do you scope the work? - By hours, we will scope you by the hours we spent on your books. It will be accurate to make sure your money is used efficiently.   3. Can I talk to someone about my books work? - Yes, absolutely. Call 02 6169 5196 to schedule your appointment.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Leads always feel confused about the nature of our services. To make it simple, you could consider our firm as your accounting department. We provide services just similar to what an accounting department does.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Another testimonial will address this question.  "We now have a far better understanding of where we are and what we can achieve – at a lower cost than having a full-time accountant.  I thoroughly recommend Harry and his team to any small to medium business who wants to achieve great financial control at an affordable level.  Tailored Accounts’ business advice is also incredibly useful, to the point where we will ask before undertaking new hires or committing funds to growth. We are no longer running on intuition – we are using cold hard facts. We have much more confidence in our future simply because of that."  Neil Bolton  General Manager  Recruitment Systems Pty Ltd

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

- Attention to details - Zero discrepancies  - 100 percent Client Satisfaction - Average 15 minute response to your request - 24/7 - 100 percent payment summaries are complete before the annual deadlines.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. Your current accounting software  2. Your weekly bills volume 3. Your weekly sales volume 4. Your number of staff 5. Your BAS

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Tip 1: Talk to us, do not hesitate to book your consultation. We are happy to visit you. Your first consultation is totally free of charge.   Tip 2: Get your paperwork sorted and bring it to our first consultation meeting. It will save you time and money as we can start the work straightaway.   Tip 3: Bring your business partners/colleagues together to your consultation meeting. It will enable you to avoid miscommunication and save money on consultation with us.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Tailored Accounts is pleased to offer the first consultation for free of charge. If you are in need of advices to improve your accounting system, we are happy to come over for a meeting to share our expertise.

Question 12

What makes your pricing competitive?

Accepted Answer

Technology Skills and Experienced Accountants from ANU/CPA Ownership - You will have your own Accountant at Tailored Accounts with 24/7 supports.

Question 13

How do you normally charge for your service?

Accepted Answer

Our Minimum Weekly Accounting/Bookkeeping Service is $185 (+GST). It will give you a complete Books & BAS solution for your businesses.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We provide services in:  1. Accounting & Bookkeeping - All general Accounts work - Payments Management - Debtor/Creditor Management - Payroll - Bank reconciliations - Software setup - BAS statements - GST  2. Consulting - Business setup planning - Budget planning - Business expansion advisory  3. Training - Accounting software training - Other software training

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Tailored Accounts employs the services of highly qualified accountants. We regard highly the skills and learning of our people who have graduated from Australian universities with qualifications that ensure your finances are in safe hands.  Our staff of highly qualified professionals hold degrees in accounting and are members of recognised professional bodies. Tailored Accounts is also a member of the Australian Bookkeeper Network (ABN) - Australia’s largest bookkeeping network.  Our staff are experienced in bookkeeping and we ensure that all bookkeepers maintain their knowledge through industry-recognised continuing professional development and training.  Our goal is to be the premier bookkeeping practice in Canberra.

Tailored Accounts

Business contact details

Business description

Browse accountant experts by suburb

Services

Qualifications

Add your review

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps