Question 1

How did you decide to get into your line of work?

Accepted Answer

It was suggested to me that i try plumbing by a family member, when i was 15. Since then its fair to say that i have never looked back.

Question 2

What do you like most about your job?

Accepted Answer

I like helping people, there is nothing more satisfying than seeing a happy customer. This is what we aim for, everytime.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

We always say, make sure you get someone who is going to do a good job, using the right material. Not just the cheapest quote. Get the job done right, the first time.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q: I have a blocked drain, how do we go about clearing it? A: The best thing to do is to use a camera to inspect the entire line, rather than just sticking the eel down the drain. The CCTV footage will show any backfall, damage or tree roots in the pipe. Then we can repair or replace the drain.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

With over 17 years expirience, and a wide range of industry expirience, Hi Flo Plumbing is the right plumber for you. We not only provide you with quality workmanship, but also quality service.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

We focus on providing our customers with a high level of service, and workmanship, at competitive prices. We aim to not only meet your expectations, but exceed them.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Plumbing is quite a technical and complex trade. There are a lot of factors needed to be considered to provide you with an accurate quotation. The best way is to look at the job in person.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Do the job right the first time. Make sure you use a licensed plumber. Get a few quotes, and go with the plumber you feel most comfortable with.

Question 9

What makes your pricing competitive?

Accepted Answer

We at Hi Flo try to strike the right balance for our customers, between quality workmanship and competitive pricing. Try  us today.

Question 10

How do you normally charge for your service?

Accepted Answer

Hi Flo Plumbing accepts payment via cash or eftpos. We accept most major cards. We hope to provide you with a solution soon. Thank you.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in all aspects of plumbing and drainage. We focus on providing our customers with good service and quality workmanship.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Accreditations: Restricted electrical, Backflow Prevention, Plumbing, Drainage, Gasfitting. We have over 17 years expirience and we are fully licensed. Give us a call.

Hi Flo Plumbing

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