Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Hi, yes we are small but fully insured business, and we fully guarantee all the work we do: Plumbing Drainage, Gas fitting and LP Gas fitting

Question 2

How did you decide to get into your line of work?

Accepted Answer

I decided to get into online work thanks to friend of mine that works for him self as well, and he talked me into it.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

My favourite customer story would be, an old couple I changed hot water heater for. It was spouse to be a quick job in and out, but it was a lot more than that. Such beautiful people they were, it turned out be their 70th anniversary since they got together at the age of 8. I still talk to them.

Question 4

What do you like most about your job?

Accepted Answer

What do I like about my job? Good question, everything. Different job every day, indoor and out, and my favourite meeting new people every day.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Questions that customer should ask a service provider: Can he do a better deal? If he can than he was going to rip them off in the first place, and how can you trust that person?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most common question that I get asked is Can you do it any cheaper.  My answer I always NO, because I provide my best price I can, any cheaper and I will be loosing money. Just remember you get what you pay for.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Within 15 years of experience I have covered a wide range of plumbing, drainage and gas fitting jobs. no job is to hard.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We"ll get it right the first time.  If you want it done right, cost effective, good quality.... Use 1ST GRADE PLUMBING

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Detailed specifics abut the job, a lot of people leave it way to vague. More accurate description more accurate quote can be.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1- Hot Water Heater; when replacing storage water heater, replace it with storage and not instantaneous  2- When renovating try to keep all of the figures in the same place so drainage can stay the same 3-

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

There are no special offers since my prices are as low as I can drop them. Or you can look at it as special offer is on all the time.

Question 12

What makes your pricing competitive?

Accepted Answer

what makes my pricing competitive is that you will receive a high quality job first time and every time, if you want quality work than there is no room for cutting corners...

Question 13

How do you normally charge for your service?

Accepted Answer

It varyes from job to job, some are quated and some are by the hour, some can be mixture of both it really depends on a job, but nothing will come as a surprise because it will be sorted out and explained before the job starts...

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in the following: Hot water system maintenance and replacements Gas work Preventative maintenance  Maintenance Renovations Extensions Granny flats

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Plumber, Drainer, Gas Fitter, LP Gas Fitter Hot Water Specialist, Renovations; Bathroom, Kitchen, Laundry (plumbing only) Granny Flats, Extensions, New Development ect...

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