Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have public liability insurance and guarantee our work for for 12 months on start date of new installations , only

Question 2

How did you decide to get into your line of work?

Accepted Answer

i decided to give it a try , and stuck to it

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

The customer was happy with the work and price ,and the completion time , gave me extra money , took me out to dinner , and gave my phone number to all his family and friends ,and now we have been good friend s foe a long time .

Question 4

What do you like most about your job?

Accepted Answer

Happy customers and good referrals, and good feed back .

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

if they have a valid contractors Licence ,  Let them show it to you

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Where is the leak ,  i have never smelt gas any where.  Answer , is because i have done a safety check and found a gas leak.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

My reputation with other customers and organizations.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

i am honest , on time , charge by job and not by the hour , no call out fee , free quotes , and satisfaction on my work , i clean up after my self . " When your hot water service and plumbing dosn't work we will"

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Try to replace leaking tap washers them self  if no hot water , and water cold ,check fuses , check power , check gas is on at pilot light in hot water service and gas fire .   Keep trees and vines away from sewer drains

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

5% off the price on any plumbing and gas fitting work.

Question 11

What makes your pricing competitive?

Accepted Answer

Priced by job flat rate pricing

Question 12

How do you normally charge for your service?

Accepted Answer

charge by the job not, hourly rate

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Hot water service installations , repairs , and service ,  Gas , Electric , solar , heat pump,  Gas leaks and repairs  Gas service replacements  All general plumbing Mintanence

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

plumbing contractor , master plumber . A class gas fitter , accredited hot water specialist,

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