Question 1

How did you decide to get into your line of work?

Accepted Answer

Byron has had a huge passion for makeup since the age of 3 as she was involved with dancing for a number of years in which her interest grew tremendously over the years leading her into her current role as being a makeup artist.

Question 2

What do you like most about your job?

Accepted Answer

I love the way I can make people feel and boost their self confidence.  There is nothing more satisfying then when my clients look in the mirror after I have finished working on them and there response is WOW!  This is not work for me!  This is me spending my time the way I choose too - I just LOVE it!

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

We have these questions and answers covered!  Our potential customers say this was the perfect read before booking our services.  Take a look at our article on '5 things to consider before booking a makeup artist': http://www.houseofglamour.com.au/5_things_to_conside_before_hiring_a_makeup_artist_copy.pdf

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do you give discounts for group bookings? We don't.  We do not believe in doing this as we are constantly updating our skills, taking master classes and keeping up to date with current trends.  We are worth every cent.....  The old saying goes 'you get what you pay for' and we exceed our clients expectations (hence our strong word of mouth advertising).  You can have complete confidence in having the latest looks.  Nobody wants to be stuck in the 90's.......

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

My business is mostly run by word of mouth.  I strive to deliver the highest customer services as well as ensuring the best services is given.  Word of mouth advertising is priceless and we could not be more thankful for all our priceless advertising!

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Because we LISTEN to our valued customers.  We always make the clients feel extremely comfortable and if any changes need to be made, they have the confidence to just ask.  We strive on making our customers 1000% happy and know this why we have so many word of mouth referrals!

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know the date, location and amount of bookings you require if you wish for us to travel to you.  We require a minimum of 3 booking for us to travel, but if you have less bookings - no problem, just come to our studio in Ashmore.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

If you are able to come to our centrally located salon in Southport, you can save by not paying a traveling fee.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Please check head to our website, House of Glamour and sign up to Glamour Tribe mailing list for current specials.

Question 10

What makes your pricing competitive?

Accepted Answer

Given our accreditation, knowledge and experience in the beauty industry, Byron from House of Glamour will exceed all your expectations when it comes to any beauty service offered.

Question 11

How do you normally charge for your service?

Accepted Answer

All of our prices and services are outlined on our website which you can view here: http://www.houseofglamour.com.au/services-2

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Having my diploma is makeup - that is my main service, however I do have a strong passion for doing hair styling and this is fast becoming another in high demand service.  Also, we have a large hair extension clientele base.  Having extensions myself for 7 + years, I know the importance of how realistic they should look and how comfortable they should feel.  We are also know for our flawless spray tans, using only the very best in techniques and products!

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With over 10 years experience, Byron has her diploma in Makeup, Cert 3 in Hairdressing, Brow master class with Jazz Pampling, trained in spray tanning, hair extensions and gel polish.

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