Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured and guarantee all of our work for 12 months after completion!

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

You should always ask what brand of parts they use and research them. Also, you should ensure that you aren't having an apprentice with little experience completing the work. Many businesses drive pricing down by cutting corners this way. We only provide quality.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We let our past and current customers provide the evidence that we can deliver on the tasks you need in an orderly manner.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We provide a quality service accompanied by quality appliances and products we use for all our work. You will be able to find plenty of corner cutters in our trade , but we deliver value to our customers by providing the best and safest standard of work at a fair price.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What you want done. How old the house is. What type of roof. Pictures of the switchboard. Will the customer be providing the items to be installed.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Ensure you are prepared for the power to be turned off. Clear the area that the electricians will be working in, including near the man hole. Boil the kettle as we arrive.

Question 7

What makes your pricing competitive?

Accepted Answer

We know we can stand by the standard of our work and we deliver it at a competitive price, with our reviews and our existing clients providing evidence for that.

Question 8

How do you normally charge for your service?

Accepted Answer

It is dependent on the task. We always provide a price breakdown on our quotes and are happy to give an explanation for any queries on our pricing.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are capable and confident in dealing with all areas of the electrical trade. This includes domestic, commercial and industrial works.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are constantly putting our staff through new courses to enable us to deliver services in all areas of the electrical field. Our team also has the practical knowledge and experience of our electricians as well as the advantage of a qualified electrical engineer.

J C Williams Electrical

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