Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I have full insurance and you are backed by the James 7 day guarantee.  If you're not happy with the service I have provided simply call me and I'll return to your property to rectify your concern.

Question 2

What do you like most about your job?

Accepted Answer

I love standing back at the end of the job to admirer a beautifully clean and fresh smelling house. The look of my customers faces says a thousand words.  I enjoy what I do and the customers enjoy the time they get back from not having to clean their own homes.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you have insurance and a police check should be the first two question you ask a prospective cleaner.  You should also think about the chemicals the cleaner uses, are the food safe for the kitchen, environmentally friendly, etc.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Many years experience of owning my own business and many of my customers have been with me for the entire time. I also have a police check.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

All my customers have the security and peace of mind of me having a police check, insurance and the right equipment to get the job done the right way the first time.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I offer free no obligation quotes to my customers. To be able to give you an accurate quote I will need to make a time with you to inspect your property so that I can give you the most accurate price and you're getting value for money.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

I offer free no obligation quotes to my customers. To be able to give you an accurate quote I will need to make a time with you to inspect your property so that I can give you the most accurate price and you're getting value for money.

Question 8

What makes your pricing competitive?

Accepted Answer

Not only is my pricing competitive, my quality is exceptional.  I would like to think my customers get value for money.

Question 9

How do you normally charge for your service?

Accepted Answer

I charge by the work required and not by the hour.  This way you know exactly how much the job will cost upfront before I even start with a free no obligation quote.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in domestic cleaning but I also have commercial clients who I have worked with for many years and they're very happy with the quality of my work.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been in the cleaning industry for most of my life. I have been fully trained by experienced trainers which I feel is evident by the quality of my work.

LDB home cleaning pty ltd

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