Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am part of the largest independant building inspection group in Australia. I and my services are fully licensed and insured.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I enjoy the building industry and the customer interaction. I have been involved in construction and property related industries for many years

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I did a inspection for a customer who stayed in another state and wanted to make a offer on a property he has not seen. I did the inspection for him explaining the condition. He was able to make an informed offer using my report.

Question 4

What do you like most about your job?

Accepted Answer

The single most important thing I enjoy is customer satisfaction and the value I add for my clients. I further enjoy providing a comprehensive report.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Always ask the professionals experience in the industry, their qualifications and if they hold public liability insurance. Request a few references.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The services I provide and the fees for those services. I supply only the inspections needed which makes my fees very competitive.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I respond immediately and I am always on time for my appointments. My reports are comprehensive, detailed and easy to understand.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I have over 14 years experience in the industry. I respond immediately and supply my reports within 24 hours of the inspection.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The inspection and reason for the inspection required, the age of the property, the size of the property (bedrooms) and the property location.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Get a building inspection before you make an offer on a property. My report will save you heaps in the negotiation process.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I offer a 5% discount to Oneflare customers on any invoice paid in full within 3 days if supplying the invoice.

Question 12

What makes your pricing competitive?

Accepted Answer

My fees are market related and my service adds value to the fee charged. I charge for services required and not for any unnecessary inspections. My scale of fees fits anybody's budget.

Question 13

How do you normally charge for your service?

Accepted Answer

My fees start from $180 and is charged per quote depending on the services required. All my fees are negotiable.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Pre- purchase building inspections, Asbestos assessments and sampling, Dilapidation inspections and reports, Insurance claim inspections and reports, Safe to rent inspections

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Cert IV Building and Construction - CPCCBC4006B, CPCCBC4018A, CPCCBC4002A, CPCCBC4012B Conduct Asbestos Assessment - CPCCBC5014A LLB , Cert Commercial & Tax - University of New England

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