Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are 100% compliment. All regulations, all insurance and training requirements are regularly checked.    By hiring us you know for sure all the checks and balances have been met.  We are all police checked to your your security too.

Question 2

What do you like most about your job?

Accepted Answer

Simply stated.  Im proud to be a Pestie working in an industry I am proud to be apart of.   To have the opportunity to travel all over our great city, meeting, helping and working with so many great people everyday is truly a privilege.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

These FAQs give a good idea of what to ask and expect of a pest control professional.  Our web site www.cmpestcontrol.com.au is under construction, but will be a great way to find out more about us.  In the meantime we look forward to having the opportunity to supply our pest control services to you.  Thank you.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

I'd bet my weeks wage that your thinking 'is it safe?'  Well, when treatments are applied properly and professionally the answer is extremely low risk.  We are not spraying just water.  All treatments are chemical based. We take every step to protect you, your family, pets and environment.  If required we will advise you of any measures to take during and after treatment. Dont worry, your in safe hands with us.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Id like to think (wouldn't we all) that the majority of people we meet are trustworthy.   All I can say is that myself and my team are professionals.  We uphold the values of good old-fashioned tradie honesty.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Our business relies on how we help and assist our customers.  Every job is unique. It is the ability of to adapt our knowledge to the situation in hand that dictates a successful outcome.  We don't just go through the motions.  Being part of trade organisations and bodies also gives that extra layer of customer protection which many clients appreciate, especially when giving us a go for the first time.  Find out more about us: Call Pete on 0410 362 438. www.catandmousepestcontrol.com.au (Website under construction)

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

By submitting your request to Oneflare we've received most info we need.  However, we always like to call, introduce ourselves, and make sure we have covered everything such as the location of sightings, large or small problem etc.    On a really tricky situation, we might ask for a site visit.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Just relax and let us work around you.  Our prices do not include a hidden component for moving things if it required,  Its all in a days worker us.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

You bet!   - COMBINED SERVICES such as a General pest treatment and a Rodent treatment together attracts a great $$ discount.   - REFERRALS stand out as we know we're doing the right thing. By booking 2 or more General pest treatments with us you'll all save $$$

Question 10

What makes your pricing competitive?

Accepted Answer

We are all about you, our client.  Your expectations.   Be 100% satisfied you've paid a fair price for a great service.  I welcome competition from professional companies, its healthy, but a 'price war' with companies struggling for a market share, in my opinion is bad for the consumer and business owners alike.

Question 11

How do you normally charge for your service?

Accepted Answer

By submitting your request to Oneflare we've received most info we require to quote.  However, we always like to call, introduce ourselves, and make sure we have covered everything.   Our true and fair pricing policy means no annoying and unfair price increases on the day.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We cover all domestic, commercial and industrial work sydney wide.   ALL GENERAL PESTS, GERMAN COCKROACH, FLEAS, BED BUGS, BIRDS, RODENTS, TERMITES and more covered.  As they say "no job too big or small"

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

A storey... My mentor told me 20 years ago, while eating and waving his small goods sandwich around, a trained monkey can do general pest control Pete, but an experienced pestie can train that monkey to become the best there is.  Now monkey boy, go and buy me a packet of smokes.... Yep, Im still going strong Bobby.  Forever grateful.

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