Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Fully insured and all our work is guaranteed fore 7 years.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

Not needed, we are all fully vaccinated however clients vaccination status is up to there discretion.

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

All employees are vaccinated and covid trained.

Question 4

How did you decide to get into your line of work?

Accepted Answer

I am a third generation builder and learnt my trade from my father, who learnt it from his father.

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

We built a slide from a clients bedroom into an underground cinema that we built for a client because he thought a slide would be more enjoyable then stairs, and it was!

Question 6

What do you like most about your job?

Accepted Answer

Being able to create spaces in family homes that they can share moments together that will last a lifetime.

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

I would seek that they are qualified and insured. Have had enough experience in the industry, and if they are a decent and honest person.

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much for ...  Every job is different, and every circumstance is different, so without a proper site visit or plan we can't actually give a price. We can give a ball park but we can't guarantee it will be correct without inspecting the job.

Question 9

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Im honest in my mistakes and downfalls which enables me to create a stronger bond with the client and fulfil there project goals

Question 10

Why should a customer hire you over another service provider?

Accepted Answer

I will create an area for you that you can cherish forever, that means more to me then the bottom line.

Question 11

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Address. Budget. Time frame.

Question 12

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Have a plan already drawn. Whether a rough sketch or approved plans. Decide on materials early, or narrow your selection down.  Demolish areas themselves.

Question 13

What makes your pricing competitive?

Accepted Answer

I care about the customers needs more then the money

Question 14

How do you normally charge for your service?

Accepted Answer

Full quote for materials and labour

Question 15

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Outdoor living and out of the ordinary jobs such as slides into cinemas etc.

Question 16

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Qualified carpenter  Qualified Builder Experience

Jmiddletoncarpentry

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