Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I do have a full insurace Public liability

Question 2

How did you decide to get into your line of work?

Accepted Answer

By accident  I met a roofer in 1985 who needed an assistant

Question 3

What do you like most about your job?

Accepted Answer

I enjoy restoring old buildings to its original glory For example : Church in Raukum {look at back of a $ 50.00 note},Toll house,Sacred Heart Church Semaphore I love meeting people and I do enjoy helping to achieve desired outcome

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you licenced ? How long have you been in this business ? Do I get a warranty ? Last job in my area ?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

do you use Australian products ? Yes I only use Revolution Roofing as my supplier and they use Bluescope Lysaght exclusively

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

not much-just call me and explain what you need I shall take it from there

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

-be very specific on what needs to be done -take good pictures and email them to me -I will beat any major roofing company by 5% minimum

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

No special offers All my clients are treated the same I will give a free advice and free quote  I will advise on ways how to save many-for example if something is going to last 10 years I will recomend not to be replaced

Question 9

What makes your pricing competitive?

Accepted Answer

What makes me competative is a fact that I have a full understanding of total process from quoting to ordering and installing.I have a full control and my overheads are minimal since I do all aspects of my job

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I do ALL aspects of metal roofing from lightweight tiles,gutters,down pipes,custom projects,small industrial to heritage work-total reroofing,bull nose verandahs and lead work.

Joe Ivka Roofing

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