Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am Insured through AON and I am proud member of Massage & Myotherapy Australia allowing me to be a provider for private health cover. Also a proud provider for WorkSafe Victoria

Question 2

How did you decide to get into your line of work?

Accepted Answer

I personally prolapsed 3 discs in my lower back and struggled 2 years seeing a physio. two to three times a week. I really felt no different. I thought this shouldn't be like this. I wanted to prove there was another way. I studied remedial and now I can help others

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I have one client that first came to me with back problems and general tightness that he was unable to sleep and was constantly in pain. He took muscle relaxant. after 4 visits i had him moving and feeling free in his joints. now he is a monthly regular..

Question 4

What do you like most about your job?

Accepted Answer

getting results and seeing clients noticing the difference that I have made to them. Interacting with people and becoming a part of their health team.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

We are talking about your health.. so I think its important to ask the following to anyone giving a service in the massage industry, are you qualified, are you insured, have you been trained in the modalities you use, have you a police check, are you a Worksafe provider , a Member of association.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am an honest trustworthy person and best proof is read any reviews on google, Facebook page or website will show you what to expect

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

A qualified Therapist that strives for results and is dedicated to all client's health and well being. Fully insured, member of Massage and Myotherapy Australia,, provider for private health cover and a provider for WorkSafe

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

When the issue is injury related it is essential that you tell me the time frame from when it occurred and for severe cases if a GP has been seen about the problem and has allowed you be treated with Massage Therapy

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

I cant save people money but I can help them get more treatment time  1) pre send all personal information about yourself so saves time doing paperwork on arrival 2) arrive at least 5 mins before appointment that we can start straight away 3) 5 x 1 hour block cards are available at a lower cost

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All new Clients get a 20% off the normal price on their first visit when they book in at either clinic rooms.

Question 11

What makes your pricing competitive?

Accepted Answer

I understand that treatment can be longer than one session especially for chronic pain. I prefer to keep my prices lower to enable the client the chance to gain freedom from their issues without costing a fortune.

Question 12

How do you normally charge for your service?

Accepted Answer

I charge for 30 min, 45 min, 60 min, 75 min, 90 min and 120 min sessions. accepting cash and card as payments on the day of treatment

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Remedial therapy, Relaxation, Sports and Deep tissue massage treatments. yearly I undertake extra studies to retain my accreditation in the industry

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am trained in remedial, sports, deep tissue and relaxation massages, I use cupping, Dry needling, Trigger point therapy as apart of my treatments when needed to get the best result with my knowledge of anatomy

Karl Lester Remedial Massage Therapist

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Are you an insured business and do you guarantee your work?

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