Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Legal Liability Insured Amount Public Liability $10,000,000 Property in care, custody and control $250,000 Products Liability (any one Period of Insurance) $10,000,000 Pollution (any one Period of Insurance) $10,000,000

Question 2

How did you decide to get into your line of work?

Accepted Answer

I always loved working on my lawn and garden. Now, I am able to do what I love and what my passion is.

Question 3

What do you like most about your job?

Accepted Answer

Having a flexible work schedule which allows me a good work -  family life balance. Being outdoors is another thing I like about my work.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How often do you mow when you say ongoing service? Answer - depends on the time of the year and grass type. How long is the quote valid for? Answer - for the next 7 days including the day of quote.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our strong work ethics and passion for customer delight. We deal with our customers the same way we would expect another business to deal with us.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

At Khan's Mowing, we are passionate about lawns. Hence, you can expect both - Honest rates & Reliable service. Also, our business is insured.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Job Frequency - One Off / Ongoing? Job Site - Flat / Sloped / Obstacles? Job Duration - Estimated time the job will take?

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

To be able to offer our customers the best rates, we request you to kindly remove obstacles (eg. garden hose, furniture, trampoline, etc.) from the lawn to be mowed.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

One flare customers receive a free onsite no obligation quote. Quote visits can be arranged on weekends to accommodate customer schedules.

Question 10

What makes your pricing competitive?

Accepted Answer

We are a family owned independent business and not a franchisee. Hence, we do not pay any franchisee fee which makes our pricing more competitive than many others.

Question 11

How do you normally charge for your service?

Accepted Answer

Usually we charge customers a quoted fixed price. However, option of an hourly rate is also available when a fixed price quote is not possible or when the customer prefers an hourly rate.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Currently undertaking Horticulture Certificate 3. By undertaking this course, I am able to combine scientific knowledge with my practical experience.

Khan's Mowing

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