Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We provide the following guarantees: - 2 Year Trade Warranty - 20 Year Manufacturer Warranty  LMR has the following insurances to cater for both the domestic and commercial markets: - $20million Public Liability - $450,000 Construction Insurance - Work Cover & Wage Protection Insurances

Question 2

How did you decide to get into your line of work?

Accepted Answer

I found I have a flare for both design and metal. So I combined the two, started an apprenticeship in roofing, and eventually open my successful roofing company, LMR.

Question 3

What do you like most about your job?

Accepted Answer

The satisfaction of delivering a perfect job to an excited client who can't believe the improvement to their home as well as being a known and respected business in our community.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you licensed in this state? What insurances do you have? Do you have local experience? Do use Australian made materials? Do you offer any warranties?  If the answer is yes to all then you must be speaking to LMR!

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

There are so many different questions which vary depending on the job and the customer. The most common questions we hear are about our colour and style options. We can now provide you with a full colour brochure to help you make an informed decision.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Only other people can verify the integrity of LMR. And with 1000's of happy clients they are never to hard to find. Visit our website to read some recent customer testimonials: http://www.lmr.net.au/testimonials/

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

With over 10 years experience servicing the Gold Coast we have 1000's of satisfied commercial and domestic clients!

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The common things we will need to know before quoting are the location of the job and your design preference. The rest we can work out onsite with you. We aim to provide the best possible design for both practicality as well as aesthetically pleasing finishes.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Saving money can be done by researching the product you need. LMR offers free quotes, expert advise and follow up services. By making sure you understand how to care for your new roof and register for your warranty you can save lots.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If your postcode is 2485 or 2486 we can offer you great local discounts. Looking after our local community is very important. Born and built in Tweed Heads.

Question 11

What makes your pricing competitive?

Accepted Answer

We buy only Australian Made and warranted materials. All our work is built to last, with a 2 year trade warranty and 20 year Bluescope Steel warranty. LMR is very competitive.

Question 12

How do you normally charge for your service?

Accepted Answer

We generally charge via direct bank deposit but we can also take bank cheque, PayPal or good ol' fashioned cash.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our speciality is metal roofing for domestic, industrial and commercial clients. We also offer a range of other services including wall cladding, asbestos removal, mobile welding, pressure cleaning, and other industry related services.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

LMR has: - Over 10 years experience on the Gold Coast - 100's of domestic jobs under our belt - We've worked on Gold Coast icons such as Bond Uni, Robina Town Centre and Gold Coast Marina - Cert III in Roofing – carpentry - QBCC licence for roofing and cladding in NSW and QLD  - Asbestos removal licence class A and B and Supervisors - Cert IV in Building and Construction Low-rise

Lee Meehan Roofing

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