Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

we have full insurance cover for all the works that we do. it is mandtory to be covered due to duty of care under law. it is allways recommended to only used suitably insured companies for any work undertaken on your property. Accidents can be costly. In regards to guareeing our work. that is a DEFINATE yes we stand behind every job we do.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Paul started work at 17 making chainwire in a machine.  He learnt the trade from the ground up. All manual labour , not like todat with machines and concrete mixers etc. Paul basicly fell into it and has now built a good business up from a 0ne man gig to a thriving Company of 10 men plus.

Question 3

What do you like most about your job?

Accepted Answer

customers satisfaction at the end of the job and the variety of fencing issues we get to deal with on different sites. Its always about solving problems not ignoring them.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

1. Are you insured. 2.,i.k

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long before you can do the job?  It all depends on the client in regards to giving us the go ahead with the deposit required for each job paid in full before it can be booked in. Once it is booked in then there is a window of 3 weeks at the most that we endeavor to get to site.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

our work history speaks for itself. we do work for the Justice department in prisons, police stations and we do a l;ot of work for the councils in Tasmania. we strive to get the job done to standard and to the clients expectations.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

with 20 plus years operating in the fencing business we have a wealth of experience. Our Installation Manager Tim has been in the industry for 40 years plus leading a team of installers second to none.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

we need to know the size of the works, the access to site and the type of product or works that you require us to do. for you. havinfg an idea of your budget also allows us to provide the product that you can afford.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Have clear access to the work areas for our staff to do the work in safety.. Take old fence down and dispose of or remove vegetation that is in the way of the proposed fencline. Discuss price with Estimator.  .

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

we will offer to pensioners a 10% discount on all quote fencing works over $2000

Question 11

What makes your pricing competitive?

Accepted Answer

we do a lot of work in our own factory thus eliminating the middle man situation which can pump up the pricng of even the smallest job. we also source the products that are budget consious for our clients.

Question 12

How do you normally charge for your service?

Accepted Answer

we have fully qualified estimaytors on board that keep in touch with costs and rates for all aspects of fencing procviding the most compeptitive pricing around while providing  quality work.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our skills cover all areas  of fencing from  design to manufacture to installation or just repairs. we are the total one stop destination for fencing and security fences, automated gates etc.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

thr company employs only people with above average abilities in the fencing Industry, Our combinded crew includes two builders, seasoned fencers and senoir estimators that price very competitvly.

Tas Fencing Group Pty Ltd t/a Supreme Line Fencing

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