Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I have public liability insurance. My workmanship is covered by myself as a warranty issue. Parts that I supply are covered by a supplier warranty against failure

Question 2

What do you like most about your job?

Accepted Answer

Meeting different people from day to day & going to different places from day to day

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

The service & job you receive is consistant because the same person does the job every time you get a job done. The customer is always kept informed of job progress & job status

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Make & model of vehicle & the problem with any information with maybe a lead up to the problem

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

If the vehicle is accessable with space around it to make working on it easy time gets saved & therefore cost. If the customer knows the problem the covers & panels could be removed for access for the repair, again saving time.

Question 6

What makes your pricing competitive?

Accepted Answer

I do a fair hours work for a fair hours pay

Question 7

How do you normally charge for your service?

Accepted Answer

Price is based on an hourly charge with a ballpark idea given to the customer of how long the job will take based on what they tell me is wrong with the vehicle

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a MVRIC licenced trades person with over 20 years experience in the trade with a MVRIC licenced workshop very well equipt to do the jobs I undertake

M B Auto Electric Services

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