Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured. And as we are Taubmans certified come with the backing of a well established paint brand and work can come with a written guarantee from Taubmans.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I and my business partner both come from painting families. Most of my family have been involved with painting all their lives. Have always had an interest in painting being able to transform a house or whatever job may be from dull and uninspiring to one of beauty led me to job also.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We have had one client over past 8 years now from when extension work was done on their property. Over the last few years more work has been done on property by various different builders but we have been only painters they would ever use. We are only tradesman who have remained a constant over that time.

Question 4

What do you like most about your job?

Accepted Answer

To be able to bring to life the customers hopes for their project. For myself the satisfaction of being able to transform a project from lifeless and dull to one of beauty.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

First and foremost the quality of product. Attention to detail and reasonableness in price. If the service professional has a trade licence and is properly insured.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have always prided ourselves on being honest. Try to always place needs of customer first. The customer will always receive exactly what it is they were promised.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Our philosophy is nothing is impossible let your imagination be your guide. Whether it is a simple repaint of your home to a grand residence we are committed in giving you the best possible outcome.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Need to know detail and scope of work to be undertaken. Time frame for work to commence and be completed. Special needs if customer possibly suffers from allergies.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

If property is furnished would help to de clutter areas to be painted. ie removal of painting ornaments and if possible furniture. this will enable a smoother and easier process in painting and therefore could lesson the price for painting.

Question 10

What makes your pricing competitive?

Accepted Answer

We pride ourselves on giving the best posibble finish to our clients. Our aim is to give our clients the longest possible life for our finished product. Too many times we have seen poor workmanship has cost clients time and given owners poor value for there money. We aim to do the highest standard of work at at reasonable price point so our clients get the best and longest lasting finish to there projects.

Question 11

How do you normally charge for your service?

Accepted Answer

Depends on project and scope of works. Customers time frame and finances and beginning of job. We can make a fixed price Quotation of more flexible hourly rate to meet required needs to project.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

New residential and commercial. Repaints exterior and interior. Restoration work. All kinds of furniture and kitchen transformations.  Finishes include: All standards paint finishes. Lime washing. Aging effects. French wash. Stucco effects. Wallpapering. Metallic finishes.   Really it is up to your own imagination. There's nothing we have not been able to do to date.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I, Michael and my business partner David come from families that have been in the painting business for many years we are both second generation painters. What that means for you is that we have vast experience. I have been painting for over 20 years now and David over 15 years. We also have the knowledge of our families on what works best in our line of work. For many of these years we have both worked for and with the best in the business, and worked on some simply stunning properties.

M & R Van Der Weiden Painting

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